Resolved: Acceptance Now - Value City mislead consumers and hides being RAC Acceptance to harass consumers to no end
Update by user Apr 23, 2015
After posting on this site, I contacted the Corporate office, ( although I had done this previously).Anyway, I contacted Corporate, next I received a call from the District Manager of the Regional Acceptance team for my area.
The District Manager came up with a solution that would correct my issues and she also helped me to get on track with my payments.I am really grateful to the RAC Corporate office and also the District manager Dina, she has been more than gracious and fair in handling this matter
Original review posted by user Mar 26, 2015
The company mislead me into thinking that I was being financed thru Value City, then gave me 3 mos to pay and incur No Interest.They overcharged my bill and I tried to reach a manager for 3 months with no call backs, After the 3 mos I began getting harassing phone calls about missing my bill.
The calls got worst and then they began calling all of my references and now they are calling my job. I asked them to stop and they say this is what they are paid to do and then got really personal with me and I have had enough.
I know as a consumer a debt collector is supposed to stop the calls if they are being asked to do so.So they have crossed the line for the last time and I will not stop until this company has repayed all of the pain and suffering it has caused to unsuspecting consumers I hope Value City goes out of Business
This reviewer shared experience about problems with payment and wants this business to issue a full refund as the author lost $3000. Byrdie is overall dissatisfied with Acceptance Now. The most disappointing about acceptance now manager at Acceptance Now was harassment an Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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