Ringgold, Georgia
Not resolved

Was forced to purchase "benefits plus" even though contract clearly stated "optional". After attempting to terminate benefits plus as stated in contract, it took 4 weeks and multiple calls to regional manager to get it done. Then they tried to rip me off on my full refund.iiii {{Redacted}}

Product or Service Mentioned: Acceptance Now Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Acceptance Now Cons: Unprofessional customer service.

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After a prolonged fight, got my full refund. However, they still insist that benefits plus and extra insurance are mandatory even though contract clearly states they are optional. I paid off the contract and will never do business with this bad company again.


Review reference number 0401900


Hello, I work for Acceptance Now. We certainly don't want you to feel ripped off and would really like to speak with you further about your Benefits Plus concerns.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.


Review reference number 0401900

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