The district manager Scott is a complete nutcase who is obviously on drugs or needs anger management. He wouldn't even let me get a word in and called me a liar and said he would just file legal paperwork and then hung up on me.

I have never dealt with someone so unprofessional and disgusting.

I will find a way to make sure his boss Dave Polluck is 100 percent aware of his actions today by call, tweet, email, etc. I have never felt so belittled and no one should ever have to deal with this man.

Product or Service Mentioned: Acceptance Now Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Jacksonville, Florida

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What store was this?


Hello, I work for Acceptance Now. We never want you to feel belittled and would like to address your concerns.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you have a free moment? Thank you!

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