4.0
Details
I was accepted as a customer through my purchase of furniture from Sun's Furniture in Shreveport, Louisiana. Sun's Furniture went out of business and at that time I was told I would have to do business with Rent A Center - a place where I vowed never to do business...
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Review
#1386819 Review #1386819 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Pros
  • Enjoyed doing business with acceptance now
Cons
  • Account being put in the hands of another company
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Taking Advantage of Customers .. Run Do not sign anything!!! | Acceptance Now review from Houston, Texas

1.0
Details
This company is the biggest scam ever! It triples the amount of any item you finance through them and the Reps do not explain any of this to you! When you see Acceptance Now.... just do without and save your money until you can!!
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Review
#1374938 Review #1374938 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Harassment | Acceptance Now review from Houston, Texas

1.0
Details
There is a 5 day grace period on payments. I have advised for over 10 months that my payment will be on the 6th. By the 3 rd of the month, ANow had called my phone over 15 times and had contacted several family members. This is all within 3 days and the grace period. They will harass you and interrupt your working day voiding your privacy. Planning to file all phone logs with FTC and BBB.
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Review
#1274103 Review #1274103 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
I leased to own furniture from Rooms to Go on Katy Fwy and was put on a monthly payment of $273 to pay off a balance of $2592. I have been consistently paying this amount since 5/16, only to be told today that I still owe $2539!!!! They will be hearing from a lawyer...
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3 comments
Anonymous
#1316913

Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything we can do to help. Whenever you get the chance, please give our customer service team a call at 1-800-422-8186.

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Review
#1034469 Review #1034469 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment

Acceptance Now - Furniture Leasing Review from Houston, Texas

1.0
Details
Employees had bad attitude even the so called Managers...I was lied to about paying off the furniture I dont recommend anyone going there and Plus I will never ever get any furniture from there again!
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1 comment
Anonymous
#1232408

Hi there, I work for Acceptance Now. We always want our customers to have a positive experience with us and what you are describing is very concerning to us.

We would really like to speak with you about your concerns further so we can do our best to address them.

As soon as you get the chance, please give our customer service team a call at 1-800-422-8186. Thank you.

Review
#943887 Review #943887 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service

Bad Customer Services at the hwy 59 location in Humble Tx | Acceptance Now review from Houston, Texas

The female manager and the assistance manager are very rude and do not have no sense of customer services they need to be taken to training to learn how to be respectful to the customer. I am not the only person that say these two ladies are very rude it make this conns location look bad because every one complained to the manager at the store about these two ladies I feel that something needs to be done about them. The two times that I have had to encounter these two ladies has been a very bad experience for me that I don't even want to go to that conns location to purchase anything any more knowing that have to deal with those two ladies because of there bad attitudes. I have never had a bad experience with any one else in the store but the tow ladies. I feel that they need to know how to treat the customers are needed to find them another place of employment. Customer services id the main ingredient to keep the customer coming back and with the attitudes that these two ladies have is not good at all for the customers because they are very rude and speak to the customers like they don't have any common sense. I am a professional and the main key to keeping your job is treating people the way that you want to be treated I would not recommend this location of Acceptance Now to any one because of these two ladies that work there they are rude and very disrespectful to the customers they do not make you feel welcomed at all and they will defiantly not want to come back at all.
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1 comment
Anonymous
#1231305

Hello, I work for Acceptance Now. We always want our customers to enjoy their experience with us and we'd really like to look into your concerns further so we can do our best to address them.

Please give our customer service team a call at 1-800-422-8186. Thank you.

Review
#941761 Review #941761 is a subjective opinion of poster.
Service
Acceptance Now Manager
Cons
  • Female manager and assistance manager rude
Reason of review
Very Very Very Very Bad Customer Service
Worse company ever!!! Just because some rent the same house i just to live at they said they won't be letting me get anything until the ppl that own pay it off i dnt have nothing to do with that even if he or she was relative to me I'm using my own information my one...
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1 comment
Anonymous
#1209839

Hi there, I work for Acceptance Now. We'd really like to discuss your concerns further so we can help clear things up.

As soon as you get the chance would you mind giving our customer service team a call at 1-800-422-8186? Thank you and we hope to hear from you soon!

Review
#915109 Review #915109 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Acceptance Now Customer Care Review

These guys suck! 10:55 ct called the customer service line and it say its dont during business hrs yet 8:00-10:00 pm central time are there hrs. 7 week with no dvd player because there service repair sucks and the dont really know where it is. The only company worsr than thesr ppl are Conn's
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Review
#885056 Review #885056 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Cons
  • Mgrs attitude
Reason of review
Poor customer service
1.0
Details
Horrible service! They will lie to get your business and act as though they never did and will not even acknowledge your concerns! What can we do to stop them from continuing fraudulent business.
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1 comment
Anonymous
#1186630

Hi there, I work for Acceptance Now. We never want our customers to feel this way and we would really like to discuss your concerns further and see if there is anything we can do to help.

Whenever you get a chance, please give our customer service team a call at 1-800-422-8186. Thank you.

Review
#884036 Review #884036 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Latest Question

Acceptance Now Questions
1.2
Details
The worst company ever. They lie about 90 day same as cash refusing to accept your final payment forcing you to stay in that contract. This has got to be illegal
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3 comments
Anonymous
#1164905

The comment above mine says to call, I've been calling about the same issue you have for months, I have paid the original amount owed and have been passed around from person to person since March they will not take care of it and will not return any phone calls or emails. File a complaint with the states attorney generals office. Maybe that will get something done!

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Review
#853624 Review #853624 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment