State: Texas City: Austin Clear all filters (10 of 1544 reviews match)
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Fortunately I will be able to pay my balance off next month. The customer service is extremely rude and nosy. They have an issue with a payment being not even 10 days late and never gave me an option to change my due date which would have made my payments be on time...
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We always want our customers to have a positive experience with us and we'd be happy to look into your concerns further so we can do our b...

2.0
#904243
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I had a family emergency and feel behind on my payments a couple of months. Acceptance Now immediately started harassing me, my family and friends, and employer. When I called the store to make a payment and try to make a payment arrangement, they continued to harass...
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#899257
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This is the worst company that I have ever dealt with.. They are not honest with anything. They will say you are getting a new item or merchandise but it isn't. The customer service is the worst. They act as if they are the owner and you know that they are not. If...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We're sorry to hear about any confusion! Our teams works hard to make sure all of our products are specifically marked as "New" or "Used" on ...

I liked
  • No i dislike their business
I didn't like
  • Nasty attitudes and strong arm in purchasing
  • Pissed off lied to false information
  • I dont care attitude
#827917
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We went into Conn's and my son applied for credit. He was denied and was the sales person referred us to Acceptance NOW. I told my son do NOT get anything with them because they are a rip off and it is just like Aaron's. This sales person from Acceptance NOW ran...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We would be more than happy to address your concerns. Would you mind giving our Customer Care team a call at 1-800-422-8186, when you have a ...

#815728
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Just like everyone else......I was over charged by Acceptance now. I wanted to purchase a couch from Rooms to Go using 90 days same as cash principal and wounded up paying $200 more in what was apparently taxes on your payments. Please don't use this company. I'm not ...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We certainly don't want our customers to feel mislead, and would like to get in touch to look into your account and to see what we can do to ...

#760704
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This is the WORST COMPANY!!! I have ever dealt with. Ashley Furniture has them as one of the creditors you can apply with to purchase furniture. BIG MISTAKE!!! "Acceptance Now" is the name of the company. They call the & harass you the day before your payment is...
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user63329114
user63329114

I TOTALLY agree! I didn't even know they were just a rent-center outfit. The Ashley Furniture salesman who walked me over to Acceptance didn't explain what kind of !!!!! it ...

Anonymous
Anonymous

Hello, I work for Acceptance Now. We would definitely like to speak with you about your concerns. Would you mind giving our Customer Care team a call at 1-800-422-8186, when y...

I didn't like
  • Harrassment
  • Customer service
#699989
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Acceptance Now - Unprofessional!
This company lied on my contact about the number of items purchased, then changed the paperwork without me knowing. My original contract says something different from the one they have on file now. I called to notify them of the issue and they said they would just...
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3.6
#617481
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I work for a medical company and answer a support line for hospitals. I am first tier support and transfer to second tier support. Someone called asking to go straight to a guy in second tier, saying he had just spoken with him. I asked what he was working on, and he...
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I didn't like
  • Being lied to
#610043
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I'm very disappointed with this company. We have a couch where we're currently leasing to own that we got through Rooms to Go and we're caught up with our payments. We have an agreement with Acceptance Now where they fix or replace our couch if it's broken. Well about...
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Anonymous
Jana

Hi, there, I work with Acceptance Now and I’m sorry to hear about your couch! We always want to provide our customers with the best merchandise possible, so it’s certainly dis...

1.0
#592210
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When i made the original purchase at Ashley in TEXAS on South I-35 over a year ago i was so excited to finally have a nice bedroom suit and mattress. But it has not been worth it with the amount of scamming that has been going on. I have paid on it for over a year,...
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Anonymous
butterfly

For an item that I want to pay off in 3 months they want to charge me close to $600 on what they call leasing fees. I will only be renting it for 2 months, because on the 3rd...

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