furniture payment payments customer credit money service store people customer service
1.5
Details
Sure do. I have been a customer for about a year and paid off 4 loans totaling over 4000.00. The store manager at HHGreg has been out for some kind of slip in the store. I purchased a tv at the beginning of August. I'm about 5 days late on my payment and they called my...
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Review
#933426 Review #933426 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Acceptance Now - Customer Care Review from Memphis, Tennessee

They are terrible people ore rude call you 20 times a day stay away from the crooks espically the one in furniture world in lexington ky
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2 comments
Anonymous
#1186640

Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd be happy to look into your concerns further and see if there is anything we can do to turn your feelings around.

Please reach out to our customer care team at 1-800-422-8186 whenever you get the chance. Thank you and we look forward to speaking with you.

Anonymous
#1186216

They make 2 calls a day, 1 in the morning and 1 in the evening. Sometimes there may be a 3rd call, but no more than that. They wouldn't have call you so much, if you just made your affordable, easy and on time payments...but, that's none of my business.

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Review
#883467 Review #883467 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
1.8
Details
Acceptance Now is a crook , acceptance now is no good, run run
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1 comment
Anonymous
#1127871

Hello, I work for Acceptance Now. We are so sorry to hear you this.

We never want our customers to feel lied to or ripped off. We'd really like to hear more about your concerns and see if there is anything we can do to turn your feelings around.

Would you mind giving our customer care team a call at 1-800-422-8186 whenever you get a chance? Thank you.

Review
#807811 Review #807811 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Acceptance Now - Samsung 65-Inch Curved Tv Review from Memphis, Tennessee

Complete RIP-OFF...Bought a Samsung 65in Curved TV from HH GREGG on Black Friday 2016...TV was on sale for $1400ish. I have paid $600ish so far as of Feb 2016 because pymts were $200/mo on top of them adding addtl taxes & fees to every pymt each month when taxes were added to the total purchase price at the time the tv was purchased...Now Acceptance Now wants to add on an addtl $2000 more since it is now on the 90th day. Never, ever fall for this gimmick...It's a complete RIP-OFF and no one seems to have the knowledge to assist you now that they have my money...I will be reporting them to the Better Business Bureau & whomever else that is willing to.listen...
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3 comments
Anonymous
#1119639

I agree.they ripped me off too.don't do this they will lie to you

Anonymous
#1117293

Hello, I work for Acceptance Now. We'd really like to assist you further and look into your account and address any payment concerns you have.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

Anonymous
#1136289
@Anonymous

Houw about class action law suit

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Review
#796717 Review #796717 is a subjective opinion of poster.
Reason of review
Pricing issue
1.8
Details
I HAVE BEEN TELLING THEM AND CALLING THEM ABOUT MY CHAIR FOR ABOUT 4 MONS. I PAY DAMAGE FEES BUT THEY SAY IT DON'T COVER MY FURNITURE.MY CHAIR IS DRY ROTTED MEANING THE WOOD IS FALLING OUT OF THE BOTTOM, FROM UNDER THE ARMS OF IT. THEY HAVE SENT 2 DIFFERENT TEAMS OUT...
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2 comments
Anonymous
#1105991

Why should they have to give you a new chair? You had it for months and it's dryrotted, which means the wood was exposed to a damp environment and fungus set in and is now eating the wood.

That wouldn't be covered by any sort of warranty. A warranty company would probably state that you had to abuse the furniture in order to cause the dry rot.

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Review
#778276 Review #778276 is a subjective opinion of poster.
Pros
  • Selection
Cons
  • Being misled lied too
Reason of review
Damaged or defective
Loss
$400
Preferred solution
i want a new chair or my money back for damage fees
I purchased a bedroom set for my daughter in December of last year if I knew what I know I would have never ever did business with Home Decor in Memphis tn there are soooo many things that they do not tell you for one is the high interest rate if you decide to...
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1 comment
Anonymous
#1088453

Hello, I work for Acceptance Now. We certainly don't ever want you to feel mislead and would like to address your concerns and see what we can do to turn your feelings around.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thanks!

Review
#763112 Review #763112 is a subjective opinion of poster.
Reason of review
Problems with payment

Acceptance Now Furniture Lease Review from Memphis, Tennessee

I would not advise anyone to use acceptance now. my agreement was surpose to be 90 days same as cash. I paid $722 dollars for a table that was 499. I ask the Rep a thousand questions before we signed what was a lease agreement. I feel cheated because she said my last payment would be 164.40. when i got there it was 210.00. I did not recieve a print out of all the fees that were applied. the rep at the great american home store in memphis tn said that she could not provide that. this company is robbing consumers. A class action lawsuit should be filed.the better buisness bearu does not approve this company.
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2 comments
Anonymous
#1075141

I paid 4000. Dollars 4 1700 worth of future if that makes u feel Amy better

These people are full of it .I just can't believe I was that dumb

Anonymous
#1072325

Hello, I work for Acceptance Now. We certainly don’t want you to feel cheated, and would like to speak with you further about your concerns, and see what we can do to make you feel like a winner!

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thanks!

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Review
#743083 Review #743083 is a subjective opinion of poster.
Reason of review
Problems with payment

Acceptance Now Furniture Lease Review from Memphis, Tennessee

1.0
Details
This is the worst company... plz dont waste your time going to them cause if you late one day they calling your phone 10 time a day chupes that harrassing... I am so sick of this company...
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1 comment
Anonymous
#1072322

Hello, I work for Acceptance Now. We definitely do not want you to feel harassed, and would be more than happy to address your concerns.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you have a free moment? Thank you so much and have a great day!

Review
#743071 Review #743071 is a subjective opinion of poster.
Reason of review
Poor customer service
I lost my job due to no fault of my own. When i entered what i found out to be a rental agreement, i was told that the insurance i pay would cover me for three payments while i got back on feet. BIG FAT LIE. They harrassed me none stop, even sat waiting in my...
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1 comment
Anonymous
#1035062

Hello, I work for Acceptance Now. We certainly don’t want you to feel mislead and would like to address your concerns.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

Review
#701169 Review #701169 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Acceptance Now Questions

Refund Policy Review

1.8
Details
The manager at 6915 Krystal lied to me abiut my refund took over a mibth for nt furniture ti cime ib so i cancelled went sime place else. She tokd me my down payment went to the host store fir cancelling. It took over a mobth but then yiu kerp my money realky.
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Review
#656325 Review #656325 is a subjective opinion of poster.
Reason of review
Not as described/ advertised