Acceptance Now - Store paid my account off by accident, and in turn started a new acct which shows on my credit report as starting a new acct, which was due to their error
Company started paid my account off by accident, went in there to make a payment and she thought I was paying my account off. In turn, a whole new account was created and it shows that I just started an account of which none of my 6 or 7 payment that were made are not showing on my credit.
It shows I owe more than what I should. And it does not even show the other account was paid off. I have tried to contact the District Manager and the Regional Manager and none of them have returned my calls. I have been calling them for about two weeks.
I am so frustrated and pissed off, this is ridiculous.
The interest is ridiculous, if you don't pay it off early, you end up paying triple of what it costs. Please I beg you do not use this company, you will have problems.
Product or Service Mentioned: Acceptance Now Account.
Reason of review: Poor customer service.
Preferred solution: I want them or you to correct the amount on my credit report/and some compensation for my troubles.