I have been completely ripped off and lied to by the store manager at acceptance now RAC inside Ashley furniture in Tyler Tx. I have NEVER seen a manager of a store conduct business such as this one.
I was manipulated, mislead, and talked to like a piece of trash on the floor. This guy won't even let me TALK without over talking me with his loud obnoxious attitude. In addition, the district manager told me 6 months ago I had $1400 left to pay on my account (which was already a huge shock that really made me mad because I have been paying on $1688 furniture for a year and a half and have paid over $3400 already so this was already an issue). This month I called to make a payment and asked the pretentious manager how much I owed since I have paid over $750 since I was told I had $1400 left in Feb.
he proceeds to tell me that I STILL owe $1400 on the account! The SAME amount I was told months ago!! Of course he won't tell me why or how.. He over talks me with a smart a@$ attitude and says if I don't pay today he will be at my house with sherif to pick up HIs furniture!
Are you kidding me!?
I'm so sick of being screwed over by these people!! Why manipulate and lie to people trying to improve their credit?!
Reason of review: Poor customer service.
Preferred solution: Price reduction.
Acceptance Now Pros: Delivery crew.
Acceptance Now Cons: Mislead, Deceptive business practice, Incompetent sales representative, Price.