The customer service at rooms to go on Glenwood ave sucks. If you return your merchandise, they do not allow you to rent at another room's to go.
The delivery guy said you could go back to the store and re-rent from rooms to go. IF YOU DONT HAVE CASH SAVE THEY TRY TO CHARGE YOU 3 TIMES THE MERCHANDISE AND MAKE YOU PAY FOR EXCESS THINGS THAT DONT HAVE TO DUE WITH THE FURNITURE.
THEY DONT ALLOW YOU TO PAY EXTRA SO YOU CAN PAY IT OFF IN 3 MONTHS. This is not to help individuals to move ahead it is to make people credit go bad.
Product or Service Mentioned: Acceptance Now Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1200.
Preferred solution: Full refund.
Acceptance Now Pros: Product selection.
Acceptance Now Cons: Whole experience and being misled, That they make you pay more than the agreement, Not knowing terms and conditions until after we signed, Application being denied without reason.