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1.3

The customer service at rooms to go on Glenwood ave sucks. If you return your merchandise, they do not allow you to rent at another room's to go.

The delivery guy said you could go back to the store and re-rent from rooms to go. IF YOU DONT HAVE CASH SAVE THEY TRY TO CHARGE YOU 3 TIMES THE MERCHANDISE AND MAKE YOU PAY FOR EXCESS THINGS THAT DONT HAVE TO DUE WITH THE FURNITURE.

THEY DONT ALLOW YOU TO PAY EXTRA SO YOU CAN PAY IT OFF IN 3 MONTHS. This is not to help individuals to move ahead it is to make people credit go bad.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $1200.

Preferred solution: Full refund.

Acceptance Now Pros: Product selection.

Acceptance Now Cons: Whole experience and being misled, That they make you pay more than the agreement, Not knowing terms and conditions until after we signed, Application being denied without reason.

Location: Raleigh, North Carolina

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PissedConsumer Official
On Behalf of Pissed Consumer Help Center
Unfortunately, there was no Acceptance Now return policy on the company official website. Nevertheless, Acceptance Now is owned by Rent-A-Center (RAC), a Texas-based electronics and public furniture rent-to-own company.

Based on information found on the RAC website, you may return an item, furniture included, at any given time.

This will automatically freeze your payments too. Please find more details in the article Top Acceptance Now Question.
Guest

Hello, I work for Acceptance Now. We always want our customers to have a positive experience with us and we'd be happy to take a look at your account and see if we can help clear things up. Please give our customer service team a call at 1-80*-***-**** as soon as you get the chance, thank you.

Angelyn Gph
reply icon Replying to comment of Guest-1225310

This is a lie they are rude and disrespectful and when you call with facts and written document they hang up in your face customer service sucks and they are not in the business of giving understanding they lie as well and re nig

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