I paid monthly, automatically charged from my bank account to avoid missed dates.
Last August I paid the full balance and in September they call me saying "I understand you paid your balance in full, but we have here that the payment for September wasn't maid because the bank blocked the payment" and now they are charging me $200 even after I closed their account and had a 0 balance in August.
They never cancelled the autopayment so I went to the bank to get it canceled and now they keep trying to charge me like I owe them.
Bunch of thieves... I'll go there and pay the excess but if I get another charge I'll have to get legal assistance...
Reason of review: Problems with payment.
Monetary Loss: $180.
Preferred solution: Let the company propose a solution.
Acceptance Now Pros: Rooms to go salesperson.
Acceptance Now Cons: Credit reporting, With held information.
Location: Newington, Connecticut