Cincinnati, Ohio
Not resolved
1 comment

My husband and I have been wanting new living room furniture. Our first time trying the Acceptance Now program, but will definitely be the last.

We signed the agreement an put our down payment down, we thought about the VERY high interest rate an decided against the over priced merchandise. It has been 4 weeks an still HAVE NOT received our refund.We paid CASH. I have been lied to EVERY TIME I have called regarding my refund. The District manger of the Tri-County, Cincinnati OH location have yet to call me, and Corporate is just as rude.

I just want our $326.00 refund so we can take our business else where.


Product or Service Mentioned: Acceptance Now Property Rental.

Reason of review: Poor customer service.

Monetary Loss: $326.

Preferred solution: Full refund.

Acceptance Now Cons: Customer service refund process.

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Hi, there. I work with Acceptance Now and I'm sorry to hear that you're feeling this way about your experience with us.

We would definitely like to speak with you directly to see what we might be able to do to help, so would you please give us a call at 1-800-422-8186 when you get a chance? Thank you.

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