RAC inside the furniture stores, my contract clearly states 60 days past due than they will come get their furniture. I was only 20 days past the due date; I explained to them I had lost my job and that I would pay both payments on Dec.31st; but instead of trying to work with me about anything they get pissed off cause I stopped answer the phone when they was calling me 20 times a day and I was telling them the same thing so I didnt see the point of answering the phone anymore.
When you purchase the furniture and sign all the paperwork you get a benefit thing that says your payments are covered if you lose you job; but they didnt care about discussing that.
It was poor service from the first day and I will never purchase anything through them. God forbid if they happen to lose their job and only get behind on bills by a few weeks.
Monetary Loss: $2300.
Location: Greenville, South Carolina