I am not happy with them at all right now. Not only is the interest fees astronomical but I have never had an online account that if you forget your user ID or password you could not have them recovered or reset.
I recently upgraded to Windows 10 and the password that are set before the upgrade of course were lost. So this month as I went to make a payment I could not. I tried to recover my information but if you forget your user id, you are out of luck. This is crazy so now a payment will be late because it is Sunday and there is no after ours way of making a payment.
This is ridiculous, I am pissed. I tried to set up an account with a different email address and it will not allow me to do that either.
Has anyone else experienced this? What can you do to not have to pay a late payment.
Product or Service Mentioned: Acceptance Now Account.
Reason of review: Problems with payment.
Monetary Loss: $120.
Preferred solution: I would like to not pay the late fee. My regular monthly payment is $102.00, I think it is only right for me to pay my normal amount without having to pay the late fee..
Acceptance Now Pros: Give individuals a second chance.
Acceptance Now Cons: Exceptionally high lease fees, Customer service.
Location: Lynchburg, Virginia