I asked the representative if I can pay this loan agreement off early and he stated yes. I now know for a fact he did not inform me of their policy of not allowing consumers to pay more than the agreement and you must pay the total balance.
The fact that he omitted to tell me that the only way to pay it off is to pay the entire balance and not be allowed to double or triple my monthly payment is more than just misleading, but fraud. If I was given the entire company policy on their "early purchase option", I may not have agreed to buy the bed.
When I called the company and complain I only got a "I'm sorry this happened. He then went on to say he tells all of his staff to inform consumers the entire policy.
Reason of review: Misinformed of their early pay off policy..
Monetary Loss: $200.
Preferred solution: Price reduction.