furniture payment payments customer credit money service store people customer service

Never I have been paying on this bill for 3 years and it was a 1200 bedroom suite | Acceptance Now review from Charlotte, North Carolina

I need to see whats going on Im going to contact the better business Bureau this cant be right
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Review
#1759226 Review #1759226 is a subjective opinion of poster.
Service
Acceptance Now Leasing
Reason of review
Problems with payment
Preferred solution
Paying to much
1.9
Details
I agreed to the pay off in 3 months scam! On the last month of the 3 I had about $800 left. I called and tried to pay my entire amount and my bank would only allow them to take $500 and i asked if i could call back the next day to finish paying because this was my last...
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2 comments
Anonymous
#1618444

I agree, its a freaking daymn predatory lender.

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Review
#1430012 Review #1430012 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
I purchased my beds from Charlotte, NC. My payments are due on the 1st of each month, they do not offer a grace period before charging you a late fee. Currently as of today 10/09/2018, 8 days late from making my payment I've received 10 phone calls, spoke to a...
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Review
#1377370 Review #1377370 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Bad quality

Do not use Acceptance Now for credit

2.5
Details
I bought $1500 worth of merchandise. I paid over $400 in 90 days and they hit me with triple fees. You setup an online payment plan but it will not show a balance. Been paying for 2 years now. Everytime i ask for a balnce in the store i get told my original amount. I paid for another year and asked again and was told $900. I was angry and asked how? Ive been paying for a year now. I asked again some time later and was told $530 but to paynoff would be $570. Was told i would not be able to pay online anymore and i would have to pay in the store but only to one associate specifically. I made a $142 payment today and asked for a balance. She finally told me after much digging and said $530. So my $142 payment and only $40 goes to the balance? She said my amount due on the account would not increase. I am 5 months ahead on my payments. My credit report shows that i owe $120. Something does not add up at all. Ive paid about $3500 for $1500 worth of stuff. I only used them to build my credit up. I made a bad choice.
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Review
#1303891 Review #1303891 is a subjective opinion of poster.
Service
Acceptance Now Leasing
Reason of review
Problems with payment

Acceptance Now Customer Care Review

1.0
Details
Worst company ever. Customer service is terrible.
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Review
#948349 Review #948349 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Bad quality
1.8
Details
I did an acceptance now account with Value City in Charlotte and was not made aware that if I did not pay my account within the 90 days that all the money I paid would not be applied towards my account. Therefore; I am paying twice for furniture that I have. This is...
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2 comments
Anonymous
#1245816

Hello author,

I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that.

"Club fees", "Optional insurance", online accounts that only allow you to make payments--all of this points to intentionally deceptive practices that I believe cross an ethical business practice line.

I am working with other customers who have had similar experiences to officially investigate the legitimacy of Acceptance Now financing practices. I can be reached at howsem06@gmail.com.

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Review
#946036 Review #946036 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Being able to make payments
Cons
  • Misleading about payments
Reason of review
My money for the first 90 days not been applied towards my account. I feel I have paid for my furniture.
Loss
$2000
Preferred solution
I feel my furniture is paid for. Can anyone help me. I have paid 2544 already and I am being told I still have two more years. My furniture was only 2300.
Tags
  • Furniture and accessories
Hello im trying to figure out why am i over paying for a product that was only 599.99 i have been calling calling and calling and still no info yet and every thing is still not adding up i need to know what do i have to do just to be heard i called the customer care...
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1 comment
Anonymous
#1224237

Still have not heard from anyone about my issue on this matter i dont understand what's the hold up on this matter and why all the running around for why pray on the less fortunate i really hope that they understand that you get back what you issue out so with that being so I'll be owning that store after awhile if they don't straten up there mess i see that they have a lot of very angry people out here and we all know that they are a lie and a rip off all we need to do is start a partitioning about they company

Review
#932092 Review #932092 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Pricing issue
1.3
Details
I purchased furniture at value city through acceptance now and on multiple occasions asked the representative Jackie that i worked with if there would be any additional fees/finance fees for the furniture that i purchased she told me no. Today i went to make a early...
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1 comment
Anonymous
#1182266

Hi there, I work for Acceptance Now. We can certainly understand your frustration and would really like to get in touch with you in order to see what we can do to help.

Please give our customer service team a call at 1-800-422-8186 as soon as you have a chance. Thanks and we look forward to speaking with you.

Review
#878041 Review #878041 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Deceptive practices
  • Lieing reps
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
1.4
Details
Have been fighting with this company for months now. Started in January when i got locked out of doing payments online. So i emailed the contact us link online. No response,called the store they state they have no idea where those emails go but its nothing they'll ever...
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4 comments
Anonymous
#1177406

Applying for a loan is a quick and convenient way to pay the bills and start a new project financing at interest rates 3% ,contact us today at: co.operateloanservice@gmail.com (1-617-934-1393)

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Review
#868549 Review #868549 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
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Acceptance Now Questions

Short Review on May 05, 2016

Applied for credit and. Recieved an email saying they couldnt verify my job of 22 years,address,or bank account which ive had 15 years. Doesnt make sense....
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Review
#842015 Review #842015 is a subjective opinion of poster.
Reason of review
Poor customer service