After purchasing furniture/rent to own at Ashley furniture in Burbank, CA in April 15 of this year and and making payments up through September 14 i called to inquire about my pay off balance and found out that it's higher then it was on August 15. I was basically told that since i didn't purchase the furniture within 90 days they can add up to 60% of the remaining contract. the contract and sales people are very misleading, since they ripped me off for close six hundred dollars i will be more than happy to return the items HIGHWAY ROBBERY !!!!!!!!
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Let the company propose a solution.
Acceptance Now Pros: Customer sevice.
Acceptance Now Cons: Terrible customer service, Deceptive business practice, Being misled.
Location: San Fernando, California