I went to conns in 2015 to get a mattress cause I was newly married trying to get my credit going so I could buy house. I financed a mattress, never had a late payment for the first 2 Years then I got very sick due to a rough pregnancy.
(I do want to say that somewhere alone the way my account was switch to rooms to go) there was a man named Ken that would literally call me EVERY DAY! Leaving super long voicemails about how I was late and fees that would Acquire if I did not pay soon. I called and set up an arrangement to pay off my balance in full explaining to KEN that it would help me to get a monthly payment off me. He was still rude saying things like “you don’t have $20 to put towards it now” I held up my end of the deal and I paid my stuff off in full.
Now my credit has dropped cause they reported that I closed my account when I really paid it off. They are haunting me being very rude when I try to ask them why it’s appearing negatively on my side saying that everything is “good” on their end. I paid over 4,000 for this mattress for it to not even help my credit. I referred sever friend to them who are having the same issue.
I will never ever finance anything through CONNS, ROOMS TO GO, OR ACCEPTANCE NOW again! They are Horrible, and *** people who don’t give a *** about their customers just their money.
I will continue to post reviews over and over again on all of the google pages. Have a great day!
Product or Service Mentioned: Acceptance Now Customer Care.
Reason of review: Problems with payment.
Location: 4851 Citylake Blvd E, Fort Worth, TX 76132, USA