State: Illinois City: Chicago Clear all filters (27 of 1594 reviews match)
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In August of 2014 I went into Value city to purchase theater reclining chairs. They could not offer me credit and took me into the office of Acceptance Now. I asked was it affiliated with RAC they assured me that it was NOT, but RAC are the ones that email me monthly....
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I liked
  • No i dislike their business
I didn't like
  • Not being told this was rac
  • High lease fees
#932305
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My girlfriend and I don't have established credit so we wanted to use acceptance now to help pay for the tv she wanted to build our credit. $300 tv, no big deal right? Wrong. She called the representative and said we are going on vacation, can we pay 2 days after and...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if there's anything we can do to help clear things up. Whenever you get the chance, p...

1.0
#907700
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I'm a Disabled individual whom has expressed to a Manager of yours @ The Villa Pk.,Il , Bob's Furniture, we'll, Geronimo Alamo is your manager at said location, he's breached contract twice on Me, and has constantly kept harassing me via phone, demanding that I NEED...
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We never want our customers to feel this way and we would really like to discuss this situation further and see if there is anything we ca...

2.8
#885077
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Short Review for November 07, 2016, Pc_other

Acceptance Now
#950745
1.0
I will never get another piece of furniture from value city or be involved with this *** company ever again.
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Acceptance Now Customer Care Review

Acceptance Now
#935288
They are very rude and they lie WOULD NOT RECOMMEND THEM TO ANYONE.
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Short Review for September 03, 2016, Pc_bad_quality

Acceptance Now
#912379
Do not use Acceptane Now it is a RIPOFF. There are hidden charges you will wind up paying thousands more. These furniture stores that they are housed in are part of the sham. I have put in a complaint with the attorney general office. Tell your families. Let's SHUT them down, This business is going out of business
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Furniture From Ashleys Furniture Review

Acceptance Now
#866432
Dear sir or ma'am I think that iam being taken for granted about my account with acceptance now.
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I wouldn't recommend this company to my enemy. I've been waiting nearly a month for a refund on furniture that I never received. I've gotten nothing buthot air from a supervisor, district and now customer solutions. I was told it takes upto 14 days to receive a refund...
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1.0
I liked
  • No i dislike their business
I didn't like
  • Unprofessionalism from the supervisor
#885049
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Acceptance Now Furniture Set Review from Chicago, Illinois
If anyone is thinking about trying them out please don't do any business with this company other then making a payment they have very poor customer service skills on top of that they sent a broken bedroom set my my and never came back to replace it. 7 months later and...
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1.0
#881085
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Purchased a sectional from Value city this was the WORST decision I made, they are very RUDE and if your payment is due on the 1st they will call you BRIGHT and EARLY about a payment and they will call you until the payment is made. I will NEVER purchase anything else...
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Anonymous
Anonymous

I have had the sAmerican issue and Lord forbid you get put in hospital and have to have surgery and your payment is late they will come to take your furniture away

Anonymous
Anonymous

Hi there, I work for Acceptance Now. We're sorry to hear your recent experience was not up to par. We'd definitely like to get some additional details about your concerns so w...

1.0
#845971
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As of today i called in to make a payment to your location on cicero and the lady who i spoke with was very unprofessional when i told her the amount that i was calling to pay she went on to say "thats not even a monthly payment " even though i was inly 5 dollars off...
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We definitely want to ensure that all of our customers are treated with a high-level of customer service. We'd really like to discuss your...

5.0
#843345
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Need to know how many more payments because my balance was 1,834.95 and I paid that and some
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We'd be happy to look into your payment history and address any concerns you may have about your account. Please give our customer care te...

#842593
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Last week on my last day of my 90 day agreement i called to pay off the remaining balance which was about $657. I made the payment and felt good,30 minutes later acceptance now tells me the payment was sent back to me. I told them thats BS because i had check my...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We'd really like to look into your account and address any payment concerns you have. Would you mind giving our Customer Care team a call at ...

1.3
#794588
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This company is a scam. I was renting ti own a recliner and the lady that was setting everything up was a joke. She fumbled the entire process, and tiu would have thought i was purchasing a house with all the paperwork. Well we paid quite a bit upfront, and every month...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We’d really like to speak with you about your experience renting a recliner and the your payment concerns. Would you mind giving our Customer...

#737188
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