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Verified Reviewer
1.0
Details
On 12/13/2019 my merchandise was supposed to be delivered after a miscommunication of address, my merchandise was delivered to the wrong address. Due to the store putting the wrong address in the wrong place. I called to get my merchandise rescheduled and the Jeremy...
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Review
#1736308 Review #1736308 is a subjective opinion of poster.
Service
Acceptance Now Delivery Service
Pros
  • Attitude i received when they were wanting to get me to sign
Reason of review
Poor customer service
Loss
$900
Preferred solution
Deliver product or service ordered

Mislead, by their own design! | Acceptance Now review from Orland, Illinois

1.2
Details
Had 90 days arrangement, but they purposely set payment taken out of my account, so that i would have to pay 6,000, instead of original 2,000.
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Review
#1529175 Review #1529175 is a subjective opinion of poster.
Reason of review
Problems with payment

You have a rude person working at your store in Chicago | Acceptance Now review

You can call me at+13123514224 then we can talk
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Review
#1527827 Review #1527827 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service
1.0
Details
I purchased a bed qith dresser from VCFband financed it through acceptance now in 6/2015. My son was dx. with cancer 7/15. I ended up having to file for bankruptcy in 2016, due to his mounting medical cost. My bankruptcy was discharged 2/2017. During that time I...
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Review
#1378735 Review #1378735 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Problems with payment

A COMPLETE JOKE | Acceptance Now review from Rockford, Illinois

They are the worst!!!!! I have had my furniture for over a year and my payoff amount was the same as what the purchase amount was.. I have been paying a little over 200.00 a month!! I will NEVER EVER PURCHASE ANYTGING FROM THEM AGAIN
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Review
#1195306 Review #1195306 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
I went into a Value City in Aurora Il. with the cash to buy what i came in for: a set of living room furniture. After talking to the salesperson his sales tactic was to sign me up for this no credit needed financing from Acceptance Now. Number one, as a salesman...
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Review
#1184284 Review #1184284 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Every thing
Reason of review
Poor customer service
Loss
$1850
Preferred solution
get employees that know what they're talking about and Value City employees should also know what they are doing, your relationship with them impacts your business
1.0
Details
Went to see about furniture and the rest of my experience here with Acceptance Now and this team a disaster, nightmare that still never seems to end!! Do not ever do business with this company, they are unethical, liars, interest rates astronomical and The original...
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Review
#1124719 Review #1124719 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Being misled
  • Mislead
  • Managers
Reason of review
the entire experience
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Renting
  • Unprofessional Customer Service

Thieves | Acceptance Now review from Rockford, Illinois

1.0
Details
They never seem to have your agreement the managers call you from their car and have no information. This company some one needs to protect consumers from this deceptive practice company. I for one will make sure I file my complaint. Make no mistake Acceptance now your done helping yourself to my hard earned money
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Review
#1112193 Review #1112193 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Reason of review
Poor customer service

Short Review on November 07, 2016

1.0
Details
I will never get another piece of furniture from value city or be involved with this *** company ever again.
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Review
#950745 Review #950745 is a subjective opinion of poster.

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
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Acceptance Now Customer Care Review

They are very rude and they lie WOULD NOT RECOMMEND THEM TO ANYONE.
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#935288 Review #935288 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service