Acceptance Now - HORRIBLE!!! I WOULD RATHER SLEEP ON THE FLOOR THAN USE THIS COMPANY AGAIN!!! PLEASE DO NOT DO IT!!!!!!!!!!!!!!!!!
I was offered a settlement amount of $544 and was told that I could make the payment in 3 installments beginning in May. I made a payment in May and June.
I called in July to inform them that I would be making my last payment in August but now being told that there is no record of any offer. The District manager has changed, the store manager is gone and there is a new person there that has no idea what the *** is going on. I called the Corporate Number and have also filed a complaint with the BBB! Hopefully, I can get this resolved soon!
STAY AWAY! I will never ever use this company again, I would sleep on the floor first!
Product or Service Mentioned: Acceptance Now Leasing.
Reason of review: Poor customer service.
Monetary Loss: $360.
Preferred solution: My initial offer honored!.
Acceptance Now Cons: Managers, Exceptionally high lease fees, Customer service very poor informing.