I went into the store 9 days and informed the representative that the threading in my love seat was unraveling. She assured me that a technician would call the following Monday.
He didn't call until Tuesday. We confirmed for last Thursday that he would arrive at 2pm.....I AM STILL WAITING!!! NO CALL, NO SHOW. AS OF TODAY, STILL NOTHING AND OF COURSE NO ONE IS ANSWERING PHONES.
But let me be late with a payment. According to reviews, they call then.
My love seat is less than a year old. This is ridiculous.
Product or Service Mentioned: Acceptance Now Customer Care.
Reason of review: Poor customer service.