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Pissed custom | Acceptance Now review from Atlanta, Georgia

First dont know where there corporation office is, they lied about who they are ,there nothing but a rent a center yhey call me 3 and 4 times a day from different number my contract say one thing and they say another i asked for a copy of my
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Review
#1379938 Review #1379938 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
1.0
Details
They have the most horrible business practices I have ever seen in my life. They charged me $800 after 4 months of being in my contract!!! Please stay away from this company. Poor customer service and they tend to take advantage of hard working middle class. I have...
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1 comment
Anonymous
#1213103

Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if we can help clear things up.

Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thank you.

Review
#918955 Review #918955 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Cons
  • Being lied to and ridiculous interest
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution
2.3
Details
This company is designed to make you pay the full 18 months. A number of time I tried to give 4 or 5 hundred dollars extra but you can only pay your monthly payment and they will only except two payments at a time. They're scamming to get more money. They need to be...
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3 comments
Anonymous
#1163470

Amen I was told 90 days same as cash but they fixed it to where I would be paying 4x the amount of my purchase Do NOT USE THIS COMPANY

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Review
#852744 Review #852744 is a subjective opinion of poster.
Reason of review
Problems with payment
2.8
Details
Just called RAC in stock bridge ga. What a bizarre experience. Spoke to 2 salespeople and a supervisor. My only question was how much of my payment goes towards my balance each month. They were 0/3 answering. Kept refering me to my original EPO, which was expired. It...
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1 comment
Anonymous
#1163272

Hello, I work for Acceptance Now, Our customer service team would be happy to discuss your account and any payment options you may have. Please give them a call at 1-800-422-8186 whenever you get a chance. Thank you.

Review
#851618 Review #851618 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Pros
  • No i dislike their business
Reason of review
Problems with payment
1.0
Details
My experience with acceptance now is that customer service is totally unprodessional and very rude to their customers. The sale rep tells you one thing, then turn around tell you something else that totally different. This is company lies to you about prices and terms....
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1 comment
Anonymous
#1159802

Hi there, I work for Acceptance Now. We're sorry to hear your recent experience was not up to par.

We'd definitely like to get some additional details about your concerns so we can do our best to address them. Please give our customer service team a call at 1-800-422-8186 as soon as you get a chance.

Thank you and we look forward to speaking with you.

Review
#848093 Review #848093 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Not as described/ advertised
1.1
Details
Current employee. It is a huge ripoff. Eployees are trained to lie. Only 15 percent of your payment goes to your item. You are being set up to fail. They will and do take peopke to civil couet all the time. If you go a full agreement length, you are paying three times...
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3 comments
Anonymous
#1156881

I love how the only thing acceptance now has to disagree with is that they dont train there employees to lie but every thing else the employee said you must agree it's a company that is set up for buyers to get screwed. But you don't train your staff to lie you just tell them to or hound them the way they hound buyers and probably talk to them the same. Rude rude scam scam because if they said the truth they would say you don't want to buy here unless you want to pay forever and 3x want it's wroth.

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Review
#836036 Review #836036 is a subjective opinion of poster.

Acceptance Now Appliances Lease Review from Atlanta, Georgia

1.0
Details
My high definition audio contoller went out. I have been without sound on my computer for the past 2 months. When I first got the computer they told me if anything went wrong to bring it back and i could get a replacement. That wasnt true i paid for a 3 yr warrenty i cant even use yet. I purchased the computer Aug. its March now. They want me to send my computer out to toshiba and wait for them to fix it. Im in college i need my computer. I have been working with computers all of my life and i cant fix this issue.
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1 comment
Anonymous
#1135197

Hello, I work for Acceptance Now. We're sorry for the frustration and would be happy to speak with you and see what we can do to provide great service quickly.

Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thanks and we look forward to speaking with you.

Review
#817112 Review #817112 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

I DON'T LIKE THIS COMPANY THEY ARE A RIP OFF TO CONSUMERS | Acceptance Now review from Atlanta, Georgia

PLEASE BEWARE AND STAY AWAY FROM THIS COMPANY THAT STATES ACCEPTANCE NOW OR RENTAL, THEY WILL RIP YOU OFF HAVE YOU PAYING 4 TIMES WHAT THE FURNITURE IS WORTH THEN HAVE WARRANTS TAKEN OUT ON YOU AND HAVE YOU ARRESTED FOR SOME USED *** FURNITURE. BUYERS BEWARE STAY AWAY FAR AWAY. IF YOU CAN'T BUT IY RIGHT THEN DON'Y USE THEM TO GET IT. RIP OFF RIP OFF RUN OR YOU WILL GO TO JAIL RUN AND DON'T LOOK BACK. PLEASE
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1 comment
Anonymous
#1129187

Hello, I work for Acceptance Now. We're sorry to hear your experience wasn't the best and would like the opportunity to address your concerns.

Would you mind giving our customer service team a call at 1-800-422-8186 with additional information? Thank you.

Review
#811769 Review #811769 is a subjective opinion of poster.
Reason of review
Problems with payment
2.8
Details
I purchased a living room suite from Rooms to Go. I knew I had bad credit and I knew that I'd pay more for financing. I'm reading these reviews and I see there is a common theme where they felt used, lied to and swindled. However I'm willing to bet 90% of the reviews...
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2 comments
Anonymous
#1128018

Yes, I could agree or disagree. Its really does not matter.

Most of those contracts we need a lawyers setting there who has the knowledge and understanding to help you go over it before you sign your name. Most of the people who sign do not understand the whole contract and all the fees that are included. Or maybe they were just trying to do something nice and make home comfortable for someone who had been diagnosed with stage three lung cancer.

This was my situation, but regardless of the situation, I would say to everyone read carefully before signing. and if you can wait, it would be better to save your money and just pay cash or ask the stores about a layaway plan.

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Review
#810110 Review #810110 is a subjective opinion of poster.
Pros
  • Rep at the physical location
Cons
  • High interest rates
  • Website constantly crashes
Reason of review
Good customer service

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Latest Question

Acceptance Now Questions
They're liers , they'll take your money put *** on you credit and you have no i mean on contract i want my money back and they can come and get their television!!! A.Shipp
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1 comment
Anonymous
#1127319

Hello, I work for Acceptance Now. We're sorry to hear about your recent experience and never want our customers to feel this way.

We'd really like to learn more about your concerns and see if there is anything we can do to turn your feelings around.

Please give our customer care team a call at 1-800-422-8186 whenever you get a chance. We look forward to hearing from you.

Review
#807948 Review #807948 is a subjective opinion of poster.
Reason of review
Problems with payment