Boston, Massachusetts
Not resolved

Horrible experience and the staff are rude. I wanted to pay off the furniture and they refused my money.

What kind of nonsense is this. People have no manner I will never go there again.The Saugus store in MA is the worse.I bought something for 1600.00 and the bill was increasing!!!!. Talked to the manager and he treated me like I was an animal.Refused my money and wanted me to keep paying him.

The is theft in my case.He said I should have read the paper. Pissed

Product or Service Mentioned: Acceptance Now Manager.

Reason of review: Rude.

Monetary Loss: $1300.

Preferred solution: Full refund.

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Issues has not been solve. Never buy furniture at Bernie and Phyllis again


Acceptance lie to consumers and makes look like its the consumers problem. When I see acceptance now my heart feel hurt with how I was treated and how such the furniture that costed 2200 will three times the sale price. Horrible experience and such a bad deal


Hello, I work for Acceptance Now. We're disappointed to hear you did not have a good experience with us.

We never want you to feel disrespected and we'd really like to speak with you further and address what happened.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

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