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Charging my account without authorization | Acceptance Now review from Orlando, Florida

1.0
Details
Charging my account without authorization I never put a card on file so it looks like they stood with my card information on file and kept charging me every month without my authorization this company is a fraud they steal money from you LOL
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Review
#1505618 Review #1505618 is a subjective opinion of poster.
Product
Acceptance Now Account
Reason of review
Problems with payment

Awful company | Acceptance Now review from Orlando, Florida

1.0
Details
I paid off a account with acceptance now @ ashley furniture and I got a new account with them after paying off the first one. I had a stroke a few months into the contract, this is why I always carried the insurance because you never know if something will go wrong. Anyway, the insurance did NOT pay so i wasted money on it. Acceptance Now nor the insurance company gave me my money back so i lost that money and acceptance now worked out a agreement that they did NOT honor. Do NOT Do Business with these people. They Will cross you. They are NOT honest and Do NOT care about their customers. I was in intensive care and almost died but they did not honor anything.
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Review
#1436338 Review #1436338 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
This company wants you to fail they started charging me before I got the furniture I didn’t get it delivered until two 17 days later you can’t see your payments can’t see your balance on the 90days I want to file a class action suit anyone else want to join me
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4 comments
Anonymous
#1630738

I am interested in doing the same thing.

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Review
#1428870 Review #1428870 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Order processing issue
2.2
Details
I have never had such horrible customer "service." I purchased a bedroom furniture set and set up automatic payments the day of purchase. The month afterwards, i was getting weekly and sometimes daily calls from Acceptance Now saying that my payments were late. When i...
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Review
#1365232 Review #1365232 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
2.5
Details
Please!! If you have other options, please go that route. Company does not stand behind the binding agreement and the District Manager has yet to respond. Several months ago, I was in American Signature and was told I was approved to go through Acceptance Now. I made a...
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1 comment
Anonymous
#1249120

Hello, I work for Acceptance Now. We always want to treat our customers with courtesy and respect and it's disappointing for us to hear that wasn't the case for you.

If you'll please give our team a call at 1-800-422-8186, we'd like to look into your concerns further. Thank you.

Review
#965590 Review #965590 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.2
Details
Everyone please keep in mind, Acceptance Now is owned by Rent A Center. The only difference is, they report to the credit bureaus, and only accept monthly payments. Besides that, everything is the same, right down to the contract paperwork. Expect between 90-120%...
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Review
#913286 Review #913286 is a subjective opinion of poster.

Acceptance Now - Review in Furniture and Decor category from Orlando, Florida

1.0
Details
This company is the worst company I've ever worked for their bunch of *** retarded little educated people don't waste your time applying there they don't treat you good they have no communication they don't care about anything except getting the job done the managers are really *** you're going to waste time in your life that you cannot get back I highly recommend you don't rent from these people because they're very shady and don't work there
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Review
#904322 Review #904322 is a subjective opinion of poster.
1.0
Details
Purchased a sectional original price was 1700 ended up paying almost 5,000. Please read the reviews on this company before signing with them. They have ZERO customer service skills and will not work with you on anything. They hire *** men and women.
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1 comment
Anonymous
#1181576

Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if there is anything we can do to address your concerns.

Please reach out to our customer care team at 1-800-422-8186 whenever you get the chance. Thank you and we look forward to speaking with you.

Review
#877213 Review #877213 is a subjective opinion of poster.
Service
Acceptance Now Leasing
Reason of review
Pricing issue
1.0
Details
This company are swindlers and deceivers. I was at Ashley Furniture. Store in Sanford Fl. , buy them and brazenly deceived me. Please do not trust them!!
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1 comment
Anonymous
#1100558

Hello, I work for Accpetance Now. We certainly never want you to feel mislead or deceived and would really like to get some more information surrounding your concerns and see what we can do to help.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

Review
#776515 Review #776515 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Latest Question

Acceptance Now Questions
1.0
Details
Been dealing with a company that has no respect for its consumers spoke too 4 diffrent people in two days and still no call back from the distric manager or could not speak to the reginal manager but taking my payment every month is more important than dealing with...
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1 comment
Anonymous
#1100543

Hello, I work for Acceptance Now. We never want you to feel like we don't care about your questions or concerns.

It's important to us that you feel taken care of, and we would like to see what we can do to get you on the line with someone to address what's going on.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

Review
#776381 Review #776381 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Pricing issue