SCAM!!!!!! NOT FAIR!!!!! | Acceptance Now review from Fort Lauderdale, Florida

1.0
Details
Im REALLY dissapointed!! That its a thief!!! They are tricky and not honest about the financing :( they want from u to pay 3 times or more of the cost. I just wanted to fix my credit and its the WORST decition i made!!! DONT LET THEM STEAL YOUR MONEY!!!!
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Review
#1390706 Review #1390706 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Reason of review
Pricing issue

Short Review on November 03, 2016

They make you pay triple the fee for your furniture
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Review
#948527 Review #948527 is a subjective opinion of poster.
Reason of review
Pricing issue
1.6
Details
Acceptance Now - Delivery Service Review from Fort Lauderdale, Florida
I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 and put $338...
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1 comment
Anonymous
#1299581

I called the police, i will be taking them to court. Everything i have is recorded and someone will be going to jail .

You should think twice before u do bad business. You cant play with everyone. Scammers deserves to be in jail. And i wont stop until i get justice.

You wont steal ppls money by lieing.and youre not as smart as you thought u were by thinking you can scam ppl out of there hard earned money. You scam some & others WILL NOT allow you to get away with this .

Review
#924627 Review #924627 is a subjective opinion of poster.
Reason of review
Problem with delivery
2.3
Details
The customer service is terrible I had an employee call me on her personal cellphone for payment and I called the store she picked up the phone and said "yeah " the lack ethical standards for business and very unprofessional
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1 comment
Anonymous
#1191864

Hi there, I work for Acceptance Now. It's against our policy to harass customers or others by calling repeatedly when the customer isn't able to talk.

It's always a good idea to stay in touch with your store so you can keep them updated. If you have any other questions or concerns, please give us a call at 1-800-422-8186.

Review
#890334 Review #890334 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
I BOUGHT A TV THAT WAS ONLY $389.00 + $50.00 WARRANTY AND WHEN I GOT SIGNED UP I PUT DOWN $170.00 AND MY MONTHLY PAYMENT WAS $96.00 SO THE BALANCE WAS $371.00 AFTER I PUT THE $170.00 I STATED TO THE REP AT BRANDS MART AND SHE STATED THAT I WILL STILL OWE BECAUSE...
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1 comment
Anonymous
#1132170

Hello, I work for Acceptance Now. We would appreciate the opportunity to speak with you in person and address any billing concerns you might have.

Would you mind giving our customer service team a call at 1-800-422-8186 to discuss your concerns? Thank you.

Review
#814976 Review #814976 is a subjective opinion of poster.
Reason of review
Not as described, Pricing issue, Problems with payment
Loss
$464
Preferred solution
Price reduction

Acceptance Now Furniture Lease Review from Fort Lauderdale, Florida

1.0
Details
In Jan 2016 I bought a bed and mattress from the rooms to go outlet in orange park fl. I did the 90 day same as cash n I ask the girl who did the finance how much was my total out the door she quote me one price and 2 months later I try to pay the balance off and got billed over $200 and she tell me that was for fees. First off why the *** wasn't I just told what the fees were in the beginning. I would've just paid cash. Acceptance now is the absolutely *** worse. Stay away. N I will make sure I blast them on social media.
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1 comment
Anonymous
#1131296

Hello, I work for Acceptance Now. We never want our customers to feel misled and we'd like to speak with you personally to address your concerns.

Please give our customer service team a call at 1-800-422-8186 when you're able so we can discuss this with you. Thank you.

Review
#813273 Review #813273 is a subjective opinion of poster.
Reason of review
Problems with payment

Acceptance Now 90 Days Same As Cash Program Review from Fort Lauderdale, Florida

1.0
Details
This is one of the worse company to finance with and please don't believe the 90 day same as cash BS. There is a large amount of hidden fees. The rep at rooms to go outlet are so rude and ***. You are better off buying cash or borrow the money. I will never ever go through them or buy from any company that does business with acceptance now. I take it as a lost but I will make sure u tell all my friends to stay clear.
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2 comments
Anonymous
#1132905

So far I feel I have been ripped off. I leased and Xbox one and a tv totaling 730 after taxes.

I chose 90 day lease option. My down payment was 85.

Should have taken the total to 650 I made 2 payments on time of 125 each which should have taken my total to 400. I called and they told me I still owe 499.99 I don't understand how

Anonymous
#1131292

Hello, I work for Acceptance Now. We're sorry to hear that your experience wasn't a positive one and we'd like to see what we can do to turn that around.

Would you mind giving our customer service team a call at 1-800-422-8186 when you're able? Thank you.

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Review
#813198 Review #813198 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Acceptance Now Staff Review from Fort Lauderdale, Florida

1.0
Details
The customer service rep Vanessa was rude and unprofessional. One day late she call my job, my supervisor, my reference and she call me 5 times while I was at work this the ladies that work out of the pompano location in Florida.
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2 comments
Anonymous
#1131288

Hello, I work for Acceptance Now. We're sorry you didn't have the best experience with us.

Would you mind giving our customer service team a call at 1-800-422-8186 with more information so we can address your concerns? Thank you.

Anonymous
#1130444

You can report her to the FDCPA and your Secretary of State. This is a violation of the FDCPA and in some states you are only allowed to call 2 times a week. While you are paying more for your furniture they are not allowed to disrespect you in that manner.

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Review
#812951 Review #812951 is a subjective opinion of poster.
Reason of review
Poor customer service
so i live in south Florida, i purchased a bed from rooms to go took the 90 day same as cash miss the due date came in a week later to try to purchase still 90 same as cash . i said a Mr. diez who stated that he understands and i can pay off for $852 still have the...
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1 comment
Anonymous
#1100537

Hello, I work for Acceptance Now. We definitely don't want you to think we don't care.

We always do our best to work with our customers and follow up with any questions or concerns they have. We'd really like to speak with you further about your concerns and see if there's anything we can do to help.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you get the chance? Thank you.

Review
#776019 Review #776019 is a subjective opinion of poster.
Cons
  • Suck
  • Website not user friendly
Reason of review
Poor customer service
Loss
$600

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Acceptance Now Tv Rental Review

5.0
Details
Approved for $3000 at BrandsMart USA. Purchase was easy and professionally handled by Cynthia the RAC manager. Only a *** would complain after signing the rental contract about the high rates. Losers should pay their bills on time and they'll have no problem.
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Review
#750367 Review #750367 is a subjective opinion of poster.
Service
Acceptance Now Tv Rental
Reason of review
Poor customer service