I cannot say anything good about this place! DO NOT RENT ANYTHING FROM THEM ! THEY ARE RIP OFF ARTISTS!
a) WONT LET YOU MAKE LARGER PAYMENTS..in what universe, has ANY COMPANY ever NOT allowed its customers to make larger payments than the amount due?!?!? I wanted the 90 days same as cash option to pay off my bed from rooms 2 go. they wanted me to pay like $125 a month, but that wasn't going to be enough to pay it off in 90 days, but they wouldn't allow me to pay more! the customer service reps gave me some BS about how people like to pay off large amounts and then not pay off the rest or some ***....
b) the customer service reps at the store left out key information. insurance, extra coverage, and fees, etc were not disclosed to me during my initial meeting. They stated these were already included in the entire price, and that was it. There was no way to opt out or even get more information. hidden fees out the ying yang.
c) they stated that they report to my credit report when i make payments, etc (ie: it wouldn't hurt your report, but they report it to help you). I just hung up with them because I made my last payment with them over a month ago, and my credit report IS STILL LOW due to the fact that my loan with them (over $1140) is still listed on my credit report as OPEN. They told me that they update every other Sunday, well it's been over 2 sundays now and it's still on there, hurting my report, even though it's been paid off over a month ago. I AM HIGHLY PISSED OFF!!!
save yourself time and MONEY and aggravation. NEVER EVER EVER go through these people! THEY WILL RIP YOU OFF !! not to mention, since i was "a good customer" (ie : I made my payments and did everything they asked), they keep trying to call me to come back to their store (this was rooms to go in North Charleston, SC) to get even MORE business from me! UHH NO!!!!
Reason of review: liars/scam.
Monetary Loss: $375.
Preferred solution: Let the company propose a solution.
Acceptance Now Cons: Being lied to to entice me to make a purchase, Credit reporting, Being misled lied too.
Store Location: North Charleston, South Carolina