I went into Conn furniture and decided to purchase a living room set. I had previously purchased my bedroom set from them and paid cash for it.
I wanted to raise my credit score due to not having a credit card so I decided to do the lease agreement to help my credit. I signed up for auto payment and have had my payments come out monthly on time for 7 months. Than unaware to me I see my payment withdrawal under Rent a center. I called and found out acceptance now transferred my lease to Rent a center.
Than all of a sudden my auto pay stopped. I called RAC and was told they couldn't transfer my bank info. How funny being the last payment withdrawal was taken from RAC. I have since been harassed by RAC.
I sent my next payment by check along with a letter stating I will send my monthly payment by check from now on. I sent my payment certified mail. They received it and have not cashed the check! This is refusing my payment.
I have heard nothing but negative things of this company and they have been nothing but unprofessional to me. I am sending out my next payment tomorrow again by certified mail and this time it will also be notarized. I'm fed up. I have invested $1800 in this furniture and am ready to set it outside and tell them to come get it!
This is not what I signed up for! What professional company refuses a customers payment?
Oh wait, they are NOT PROFESSIONAL! STAY AWAY FROM ACCEPTANCE NOW AND RENT A CENTER!!!
Product or Service Mentioned: Acceptance Now Furniture Leasing.
Reason of review: Problems with payment.