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i attempt to purchase 2 sets of mattresses got then home one set which was a Queen and the other Full set. I was act the point of tears every day getting out of the bed going to work I was in more pain than before.

I went back to talk to a manager about helping with this problem she said there was nothing that she can do I ask for to speak to another manager she said that the same answer stands I told her to have someone pick the mattresses picked up then she say they dont return mattreses which is not in the contract to exclude. She said she will talk to her manager. I called back to find out the answer she claimed her manager(arevalo hamilton)said the same nothing they can do but ask me to pay 1200.00 for the matresses that im not using this has been every since Febuary and yet they are still here they tried to debt my account couldnt they they wanting to talk and was going to make arrangment to come.

Still lies the delivery driver told her they came and didnt she claimed she called and didnt. I call to find out what day for pick up since she didnt call back to let me know so now its a argument once I told her dont call my house any more then she said she will continue to call until I pay her the money it is now July 9,2018 and still they lie about coming to pick it up and continue getting harassing phone calls that she say she dont have time to leave a message when she call but I should be availible to answer my phone when ever she call I work all shifts and I told her give me a day I will arrange someone to be there she went on to over talk me and then hung up the phone.ALL THE HER EXPRESSIONS THE SO CALL MANAGER NAME NIKITA WEMIGWANS OUT OF THE Store#: 6989

16762 SOUTHWEST FREEWAY

SUGAR LAND, TX 77479****

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: pick-up,credit amount back to account with no negative marks on my credit report.

Acceptance Now Cons: Lack of service, Customer service poor attitude.

Location: 15235 Southwest Fwy, Sugar Land, TX 77478, USA

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