Acceptance Now Contact Information

Customer Care Department:

  • (888) 672-2411
  • (412) 683-1716

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Headquarters Address:

AcceptanceNOW
5501 Headquarters Dr.
Plano, Texas 75024
United States

Other Info:

Monday – Friday: 7:00 a.m. – 8:45 p.m. CT
Saturday: 8:00 a.m. – 7:45 p.m. CT
Sunday: Closed

Social Networks:

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Summary of Acceptance Now Customer Service Calls

245 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:20 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Acceptance Now to Ask about:

Payments and Charges:

  • “Want to speak to someone in charge in reference to getting my monthly payments reduced. I have a valid reason”
  • “I’m behind on my payments . I have major knee surgery and was out of work for 2 1/2 months . I’m not back working and I would like to get my account current . I can also prove to acceptance that I was not employed . Any question my number is30591”
  • “I was charged twice for the month of August, need a refund”

Account:

  • “Problems with my account”
  • “Account”
  • “What is my balance”

Request for Information:

  • “Ask question about credit reporting”
  • “Inquiry”
  • “Need to request furniture pickup”

Website/ Application:

  • “Declined finance application”
  • “Deny application”

Staff:

  • “Horrible service and all around experience”
  • “Horrible service and all around experiences”

Cards:

  • “My cardit”
  • “I want to use another credi card to make my payment also want to change my payment amount”

Refund:

  • “About my refund check”

Product/ Service:

  • “Broken couch”

Other:

  • “Complaint of manager”
  • “Had surgert”
  • “Furniture not on time”

Acceptance Now Rating Stats

1.5 out of 5 stars
based on 1188 reviews
See all 2040 reviews reviews

Rating stats

  1. 809 reviews
  2. 234 reviews
  3. 69 reviews
  4. 37 reviews
  5. 39 reviews

About Acceptance Now

Top 5 Acceptance Now Products

Account, Website

Top 5 Likes about Acceptance Now

No i dislike their business, Furniture, Delivery crew, 90 same as cash, Too much stress

Top 5 Dislikes about Acceptance Now

Customer service, Exceptionally high lease fees, With held information, Unprofessionalism, Being lied to and ridiculous interest

Summary

Acceptance Now is a company that specializes in selling various home products and furniture. The company took its start in 2005 and is headquartered in Plano, TX. Nowadays the company has more than 1000 locations and operates across the whole country. Acceptance Now mainly focuses on selling furniture for living rooms, bedrooms and dining rooms. Also, the company offers a wide range of electronic and appliances. The company works with both individual clients and local retail partners. Acceptance Now already cooperates with companies like Value city Furniture, Ashley furniture, Big Sandy superstore and others.

Acceptance Now reviews and complaints

Acceptance Now is ranked 361 out of 1723 in Furniture and Decor category

Area Served

USA

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Acceptance Now Stats

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