Acceptance Now Contact Information

Toll-Free Number:

  • (888) 672-2411

Customer Care Department:

  • (888) 672-2411
  • (412) 683-1716

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Currently you can call only US numbers.

Headquarters Address:

AcceptanceNOW
5501 Headquarters Dr.
Plano, Texas 75024
United States

Other Info:

Monday – Friday: 7:00 a.m. – 8:45 p.m. CT
Saturday: 8:00 a.m. – 7:45 p.m. CT
Sunday: Closed

Social Networks:

Summary of Acceptance Now Customer Service Calls

278 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:12 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Acceptance Now to Ask about:

Payments and Charges:

  • “Bills”
  • “Old bill”
  • “Split payments”

Account:

  • “Argument with account manager”
  • “Problems with my account”
  • “Forgot my id and password”

Request for Information:

  • “I am Colleen or I will like a call back because I am having an issue with the bank about a payment that they said it was posted on November 28, 2018”
  • “Ask question about credit reporting”
  • “Inquiry”

Staff:

  • “Horrible service and all around experience”
  • “Horrible service and all around experiences”

Website/ Application:

  • “Declined finance application”
  • “Deny application”

Refund:

  • “Refund”
  • “About my refund check”

Cards:

  • “My cardit”
  • “I want to use another credi card to make my payment also want to change my payment amount”

Product/ Service:

  • “Broken couch”

Other:

  • “Was lied too”
  • “Talk about claim”
  • “Fraude”

Acceptance Now Rating Stats

1.5 out of 5 stars
based on 1211 reviews
See all 2086 reviews reviews

Rating stats

  1. 823 reviews
  2. 239 reviews
  3. 70 reviews
  4. 38 reviews
  5. 41 reviews

Rating trend

About Acceptance Now

Top 5 Acceptance Now Products

Account, Website

Top 5 Likes about Acceptance Now

No i dislike their business, Furniture, Delivery guys, 90 same as cash, Too much stress

Top 5 Dislikes about Acceptance Now

Customer service, Exceptionally high lease fees, Unprofessionalism, With held information, Being lied to and ridiculous interest

Summary

Acceptance Now is a company that specializes in selling various home products and furniture. The company took its start in 2005 and is headquartered in Plano, TX. Nowadays the company has more than 1000 locations and operates across the whole country. Acceptance Now mainly focuses on selling furniture for living rooms, bedrooms and dining rooms. Also, the company offers a wide range of electronic and appliances. The company works with both individual clients and local retail partners. Acceptance Now already cooperates with companies like Value city Furniture, Ashley furniture, Big Sandy superstore and others.

Acceptance Now reviews and complaints

Acceptance Now is ranked 376 out of 1813 in Furniture and Decor category

Area Served

USA

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Acceptance Now Stats

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