Acceptance Now Phone Numbers and Emails

Toll-Free Number:

  • (888) 672-2411

Customer Service:

  • (888) 372-9722
    Epay Support Desk
  • (888) 672-2411
  • (412) 683-1716
  • (770) 574-4224
  • (847) 619-0591


  • (800) 275-2696


  • (503) 283-5448
    1100 N Hayden Meadows Dr, Portland, OR 97217, USA
  • (704) 542-6741
    11320 Carolina Pl Pkwy, Pineville, NC 28134, USA
  • (513) 671-0057
    11755 Commons Dr, Springdale, OH 45246, USA
  • (713) 941-0141
    12100 Gulf Fwy, Houston, TX 77034, USA
  • (410) 813-2094
    13450 Baltimore Ave, Laurel, MD 20707, USA
  • (413) 746-0801
    135 Memorial Ave, West Springfield, MA 01089, USA
  • (785) 238-0079
    200 Sarber Ln, Manhattan, KS 66502, USA
  • (615) 859-8144
    2130 Gallatin Pike N, Madison, TN 37115, USA
  • (812) 604-7326
    225 N Burkhardt Rd, Evansville, IN 47715, USA
  • (603) 888-5732
    283 Daniel Webster Hwy, Nashua, NH 03060, USA
  • (734) 513-2482
    30280 Plymouth Rd, Livonia, MI 48150, USA
  • (314) 738-0886
    3715 North Lindbergh Blvd, St Ann, MO 63074, USA
  • (704) 824-5984
    3932 E Franklin Blvd, Gastonia, NC 28056, USA
  • (847) 768-2624
    500 Golf Mill Shopping Ctr, Niles, IL 60714, USA
  • (404) 362-9232
    5370 Frontage Rd, Forest Park, GA 30297, USA
  • (317) 845-8177
    5450 E 82nd St, Indianapolis, IN 46250, USA
  • (941) 355-8360
    5455 University Pkwy, University Park, FL 34201, USA
  • (410) 768-0491
    7425 Ritchie Hwy, Glen Burnie, MD 21061, USA
  • (915) 921-6873
    7601 N Loop Dr, El Paso, TX 79915, USA
  • (708) 422-0140
    8310 S Cicero Ave, Burbank, IL 60459, USA

Acceptance Now Email:

Customer Service
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Acceptance Now Contact Information

Corporate Office Address:

Acceptance NOW
5501 Headquarters Dr.
Plano, Texas 75024
United States

Other Info (opening hours):


Monday - Friday: 7:00am - 8:45pm (CT)

Saturday - Sunday: 8:00am - 7:45pm (CT)

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Acceptance Now Rating Based on 1.3K Reviews

Rating details

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Diversity of Products or Services

Rating stats

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Summary of Acceptance Now Customer Service Calls

03:17 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acceptance Now Customer Service?

Payments and Charges Question:

  • “Bill”
  • “Payment”
  • “Payment inquiry”

Account Question:

  • “Want to know my balance”
  • “Pay balance in full”
  • “What is my balance”

Request for Information Question:

  • “Need to request furniture pickup”
  • “To check my payments”
  • “Assistance”

Employment Question:

  • “Payoff quote”
  • “Would like a pay off of my account”
  • “Pay off loan”

Staff Question:

  • “Rudeness of they employees”
  • “Disrespectful customer service assistance”
  • “Talk to customer service”

Activation/ Cancellation Question:

  • “Cancel my account”
  • “I need to cancel my acceptance now plus”
  • “Need to cancel this months payment”

Product/ Service Question:

  • “Damaged furniture”
  • “Loan”
  • “Insurance Card”

Website/ Application Question:

  • “Deny application”
  • “Credit application”
  • “Application”

Shipping and Delivery Question:

  • “Purchased sofa in March and i have not gotten sofa due to back order and didnt need till i moved to new apartment”
  • “Calling to complain didnt get my refund”
  • “I need to get the one in value city that I last had credit with. I would like to get more credit”

Refund Question:

  • “Refund”
  • “Refund for insurance require on lease”

Cards Question:

  • “To get my money back on my card”
  • “Change card on file”
  • “Update credit card”

Return/ Replace Question:

  • “Exchanging within return policy”
  • “Return of my money since January”
  • “Return of my money since June 2020”

Other Question:

  • “Legal issues”
  • “Accoumt reset”
  • “Car rental”


Acceptance Now Terms of Service
To read more:
Acceptance Now Privacy Policy
To read more:
Top Acceptance Now Services

Furniture Leasing, Customer Care, Manager

Top Acceptance Now Products

Account, Website

Acceptance Now Pros and Cons

Pros: No i dislike their business, Furniture, 90 same as cash, I was as satisfied customer until the discrepancies, Delivery crew

Cons: Terrible customer service, Exceptionally high lease fees, With held information, Unprofessionalism, Misleading information

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Acceptance Now is a company that specializes in selling various home products and furniture. The company took its start in 2005 and is headquartered in Plano, TX. Nowadays the company has more than 1000 locations and operates across the whole country. Acceptance Now mainly focuses on selling furniture for living rooms, bedrooms and dining rooms. Also, the company offers a wide range of electronic and appliances. The company works with both individual clients and local retail partners. Acceptance Now already cooperates with companies like Value city Furniture, Ashley furniture, Big Sandy superstore and others.

Acceptance Now reviews and complaints

Acceptance Now is ranked 518 out of 1652 in Furniture and Decor category

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