Contact Information

Acceptance Now Phone Numbers

Toll-Free Number:

  • (888) 672-2411

Customer Care Department:

  • (888) 672-2411

Epay Support Desk:

  • (888) 372-9722

Locations:

  • (503) 283-5448 1100 N Hayden Meadows Dr, Portland, OR 97217, USA
  • (704) 542-6741 11320 Carolina Pl Pkwy, Pineville, NC 28134, USA
  • (513) 671-0057 11755 Commons Dr, Springdale, OH 45246, USA
  • (713) 941-0141 12100 Gulf Fwy, Houston, TX 77034, USA
  • (410) 813-2094 13450 Baltimore Ave, Laurel, MD 20707, USA
  • (413) 746-0801 135 Memorial Ave, West Springfield, MA 01089, USA
  • (785) 238-0079 200 Sarber Ln, Manhattan, KS 66502, USA
  • (615) 859-8144 2130 Gallatin Pike N, Madison, TN 37115, USA
  • (812) 604-7326 225 N Burkhardt Rd, Evansville, IN 47715, USA
  • (603) 888-5732 283 Daniel Webster Hwy, Nashua, NH 03060, USA
  • (734) 513-2482 30280 Plymouth Rd, Livonia, MI 48150, USA
  • (314) 738-0886 3715 North Lindbergh Blvd, St Ann, MO 63074, USA
  • (704) 824-5984 3932 E Franklin Blvd, Gastonia, NC 28056, USA
  • (847) 768-2624 500 Golf Mill Shopping Ctr, Niles, IL 60714, USA
  • (404) 362-9232 5370 Frontage Rd, Forest Park, GA 30297, USA
  • (317) 845-8177 5450 E 82nd St, Indianapolis, IN 46250, USA
  • (941) 355-8360 5455 University Pkwy, University Park, FL 34201, USA
  • (410) 768-0491 7425 Ritchie Hwy, Glen Burnie, MD 21061, USA
  • (915) 921-6873 7601 N Loop Dr, El Paso, TX 79915, USA
  • (708) 422-0140 8310 S Cicero Ave, Burbank, IL 60459, USA
  • (412) 683-1716
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Corporate Office Address:

AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States

Other Info:

Monday – Friday: 7:00 a.m. – 8:45 p.m. CT
Saturday: 8:00 a.m. – 7:45 p.m. CT
Sunday: Closed

Help in Social Networks:

Summary of Acceptance Now Customer Service Calls

422 TOTAL
CALLS
67% SUCCESSFUL
CONNECTIONS
03:12 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Acceptance Now to Ask about:

Payments and Charges Question:

  • “Overpayment”
  • “Billing”
  • “Charged unknown fee”

Account Question:

  • “What is my balance”
  • “Old account”
  • “For a draft to my account”

Request for Information Question:

  • “Questions about loan agreement”
  • “Need to talk to someoneabout payoff”
  • “I need to ask a question regarding my account”

Staff Question:

  • “Rudeness of they employees”
  • “Horrible service and all around experience”
  • “You have a rude person working at your store in Chicago” , Review # 1527827

Employment Question:

  • “W2 form from 2019”
  • “Pay off”
  • “Payoff quote”

Website/ Application Question:

  • “Application”
  • “Declined finance application”
  • “Deny application”

Product/ Service Question:

  • “Broken forniture”
  • “I need the information of what store location this loan was taken from?”
  • “Broken couch”

Refund Question:

  • “Refund”
  • “About my refund check”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel this months payment”

Cards Question:

  • “Update credit card”
  • “My cardit”
  • “I want to use another credi card to make my payment also want to change my payment amount”

Return/ Replace Question:

  • “Exchanging within return policy”

Other Question:

  • “Contract end date”
  • “Management position”
  • “Pissed off customer”

Acceptance Now Rating Stats

1.5 out of 5 stars
based on 1259 reviews
See all 2159 reviews

Rating trend

About

Acceptance Now Terms of Service
To read more: http://www.acceptancenow.com/RAC-Acceptance-Client-Terms.html
Acceptance Now Privacy Policy
To read more: http://www.acceptancenow.com/RAC-Acceptance-Privacy-Policy.html
Top Acceptance Now Services

Furniture Leasing, Customer Care, Manager

Top Acceptance Now Products

Account, Website

Acceptance Now Pros and Cons

Pros: No i dislike their business, Furniture, 90 same as cash, Delivery crew, Being able to make payments

Cons: Poor customer service, Exceptionally high lease fees, With held information, Unprofessionalism, Extremely high lease fees

Summary

Acceptance Now is a company that specializes in selling various home products and furniture. The company took its start in 2005 and is headquartered in Plano, TX. Nowadays the company has more than 1000 locations and operates across the whole country. Acceptance Now mainly focuses on selling furniture for living rooms, bedrooms and dining rooms. Also, the company offers a wide range of electronic and appliances. The company works with both individual clients and local retail partners. Acceptance Now already cooperates with companies like Value city Furniture, Ashley furniture, Big Sandy superstore and others.

Acceptance Now reviews and complaints

Acceptance Now is ranked 408 out of 1894 in Furniture and Decor category

Area Served

USA

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Acceptance Now Stats

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Number of Calls

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