Acceptance Now
Reviews and Complaints
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Verified ReviewerDoubling the price of the item for payoff.
- Deceptive business practice
- Never call you back
Preferred solution: Let the company propose a solution
User's recommendation: THIS IS A SCAM....DO NOT SIGN UP FOR THIS....I am working with the state of Fla Consumer on this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake Payment new card
Preferred solution: Cant make new account cant pay
564.00 120 payoff. One day late 3000
Scammers
- Bad company
Preferred solution: Pay the remaining balance of $1,000
User's recommendation: Don't do business with this company it's scam.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naples, FloridaCanceled contract the next day still haven’t received refund
- Bad company
- Final cost
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Proctorville, OhioPrevious account
Lies, deception
User's recommendation: Stay away from Value City Furniture and Acceptance Now.
Scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
- Reap off
- Con no communication
- False reports
- Whole experience and being misled
Preferred solution: Price reduction
My lease was terminated and the sales rep from the Saint Ann Missouri had a bad Attitude
User's recommendation: I will not Recommend because of the person who is in charge at the location in Saint Ann Missouri
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Novi, MichiganScammed
- Misleading
Preferred solution: Let the company propose a solution
User's recommendation: Do not use this company. They will use you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Acceptance Now is a reap off company. Please don’t use them
Company fixed the issue and I have been provided with full refund.
- Reap off
- Reap off
Preferred solution: Let the company propose a solution
User's recommendation: Don’t use them, I beg you. Gather your money together and buy what you need. They are thieves in a shop. They are customized thieves
Waiting 3 months for a refund check
David Rush, one regional manager we were told would call us to resolve this has not followed up with us in 72 hours. Waiting on a refund for 3 months.
Ticket # 163-**-** RA# FYC06191
Acceptance store manager Dwayne told us his regional manager said not to wait for a check since it has taken 3 months and not arrived at the store. they would pay us by cash at the Greece store location as soon as someone came in to make a payment in the amount of the money owed us which is $219.99. We have been waiting one week to hear back and obviously no one makes a payment at that store because we haven't heard back. We just would like our refund.It was not our fault the lamp canceled was arriving three months after our couch that was already 4 months late.
We paid our account in full 1 week before our furniture delivery.
It is negligent at this point to be waiting for a refund for an item we never received. Show respect and follow up and return the money you took for an item we didn't want 7 months late.
- Inability to look at payment history
- Tactics
Preferred solution: Full refund
Scam, Bad Customer Service
- Customer service
- Financing
User's recommendation: Run!!!!
Interest rate
- Misleading andd ripped off
- Misleading
Preferred solution: Price reduction
User's recommendation: Do not finance through Acceptance now
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This is about Acceptance Now we went to Overstocked Furniture 10/23/20 in Tyler,Tx. Applied for some credit and got it.
Well the problem is Acceptance never got authorization to start auto pay. We've been calling for 4wks now to stop the auto pay. We've gotten the tickets numbers waited 4 weeks calling repeatedly talking to Yvonne, Jared & Kya!
No call backs Never gave this company AUTHORIZATION TO AUTO PAY. Still waiting for a call back