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Updated by user May 02, 2018

So status on company. Since I haven't been able to pay these people off I have been paying my payments.

I called this past weekend to find out what my balance was now. Currently I owe 1700 dollars. The furniture was a bit over 2K. And then they proceed to tell me that I would be paying double..

Uhm that is not correct. It's triple. My financial advisor told me to see about coming to an agreement. The manager said they would talk to the district manager to see what could be arranged and she would call me back..

3 hrs later no return call, so I had called them back. to find out the district manager would not do anything. So what you don't have the balls to call me yourself? But you can harass me for payments?

I then told them to pick up the furniture and they proceeded to say we will only pick it up if it's in pristine condition. Really?? I am sure if I said I am not paying you another dime you would pick it up instantly and then kill my credit for repossession.

If you need to charge furniture your better off paying for it on an actual credit card than using this company. HORRIFYING.

Updated by user Aug 18, 2017

Oh so I called to see what my balance was because I need to pay off these people.. Now mind you I just made a payment today of $300+ dollars.

I then proceeded to ask the company how much did the furniture cost. $2197. Then I asked how much I owe. $1990.78.

I have been paying this furniture since uhm Feb. So I have paid a total of $200 dollars.. (That's less than what my monthly payment is) DONT USE THIS PLACE..

your better with Aaron's or Rent a Center.. or *** having no furniture at all!!!!!!!

Original review posted by user Jun 22, 2017

Acceptance Now is one of the WORST company's I have ever used. A few months ago I call the company to tell them that I would be late with my payment and they said No you have to pay when it's due.

Ok I take the time to call you, explain it's going to be 3 days late, and you say nope. Our payment this month was 2 days late. They started calling me 3 times a day the day after the payment was missed. They called 3 times for 2 days and then they call my reference.

I am sorry but my financial business is really NO-ONE else's business. I realize they were used as a reference but your going to call someone to tell them we didn't make a payment??? 1) What exactly are they going to do about it? 2) It's really not there business.

They have been charging me late fee's for being late but they never told me that we were being charged. I find there practices absolutely ridiculous. I have leased with other company's and it was never this bad. They call to the point of harassment.

And now they want to harass my reference? I plan on paying them off now, should have done it after the 90 days, but I am curious how much I owe now vs how much it was when we took it out. Because the last time I talked to them they had stated some ridiculous amount was being applied to the actual furniture vs all the charges.. talk about usury.

May as well be Sallie Mae and the compounding interest daily. DO NOT USE THIS COMPANY under any circumstances!!!!

Reason of review: Calls to the point of harassment after 1 day late. .

Monetary Loss: $2000.

Preferred solution: To stop harassing your customers and to work with your customers when they try to get a draft date change. Tired of being charged money when i am 2 days late. Your a company, we are customers, wouldn't be in business without your customers.

Acceptance Now Cons: No blatant stealing from me, Poor management skills, Entire sales and customer service team, Misled.

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Guest

So sick of RAC they call 3 to 4 times a day. Stopped by 3 times for payment . Wish I could afford to pay for items outright

Guest

Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's anything we can do to help. Whenever you get a chance, please give our customer service team a call at 1-80*-***-****.

Min Hok
reply icon Replying to comment of Guest-1342819

I just saw this and I may just do that..

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