Acceptance Now - Broken furniture

This will be the final (3rd) year of my contract with RAC acceptance.One year into the contract, I contacted the company about a broken media drawer.

I have yet to get them to fix the problem; however they don't forget to call about the payment when it is late. Whenever they call for the payment, that is when they remember the broken media drawer. The bedroom set I originally bought through them was initially $1,999.99+ tax with monthly payments of $298.63 for three (3) years a total of $10,750.

They F***ed me decent...did they?Bad BUSINESS.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service

  • What I liked
      No items
  • What I disliked
    • Poor customer service
    • Exceptionally high lease fees
    • Lies told to me
    • Being taken for a fool

Reason of review:
Damaged or defective
Preferred solution:
Price reduction
Product or service
Media Drawer
Review category
Furniture and Decor
review #590748 by

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Feb 19, 2015 #947952 Brisbane, Queensland

What on earth have. they done to the back of the unit. What an embarrassment

0 0 Reply

Feb 06, 2015 #941965

Hi, there, I work with RAC Acceptance and I’m sorry to hear you’re having a little trouble getting your media drawer fixed. Supplying quality merchandise is very important to us and we’d certainly like to help get this taken care of ASAP, so would you mind giving us a call at 800-422-8186 when you get a chance? Thank you.

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