I have had the WORST experience with this company !! They are liars, rude, and extremely bad with customer service.
They will not let me pay off my loan. Therefore racking up more interest. Telling me its for my own protection that they will not accept the loan pay off over the phone. They can not accept payments over the phone for more than 500.00.
Then saying no more than 2 payments. Talking in circles.Then telling me the only way I can pay the loan off is if I come in to the store. Not caring at all if I am able to make it to the store or not. I asked her for her last name and she refused to give it to me.
Telling me she was the only Dana in the store. Well thank you Dana Bonelli for your outstanding customer service skills. I hope you are treated just the way you treat people. DO NOT DO BUSINESS WITH THESE PEOPLE.
They are thieves and underhanded. And Dana, one more thing, if you feel like you are being spoken to like a child maybe thats telling you something.
Reason of review: Poor customer service.
Location: Cape Coral, Florida