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1.0
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I had a got a Tv And a some bedroom Chester draw and one-night stand and paid 4500 for all this mess the TV was only 800.00 and the night stand and chest I guess most have cost the most the furniture is cheap and is not worth the money.I had a contract that was ...
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1 comment
Anonymous
#1146261

Hi there, I work for Acceptance Now. We'd be happy to look into your payment history and address any concerns you may have about your account.

Please give our customer care team a call at 1-800-422-8186 as soon as you get a chance. Thanks and we look forward to speaking with you.

Review
#830731 Review #830731 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Cons
  • Lied about purchase policy
  • Disgusted with follow up from customer service
Reason of review
these people tell lies and they prey on peolpe who credit is less the perfect and harrase you with phone calls worst then getting a pay day loan
Preferred solution
is that i have paid more then enough on this junk to be lied to and threaten about a return of what i spent 4500 is a lot of money
Tags
  • Unprofessional Customer Service
00 on it, and other money well the man told me because of the contract I have to pay ? I was so miss informed .Had I understood the agreement the fire place would stayed in the layaway and I would have paid it off. This Acception Now is awful I will tell everyone I know do not do Acceptance Now...
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1 comment
Anonymous
#1146265

Hi there, I work for Acceptance Now. We always want to make sure our customers are well-informed of our processes and we'd like to discuss your concerns further.

Please give our customer care team a call at 1-800-422-8186 whenever you get a chance. Thanks and we look forward to speaking with you.

Review
#830591 Review #830591 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Problems with payment

Acceptance Now Property Rental Review from Hampstead, North Carolina

1.0
Details
I thought I would be able to pay this furniture bill in 90days. The biggest mistake I made in my adult life was to sign this contract. This is a rent to own contract. I wish the acceptance person would have told me, only 6 dollars go toward the principle each month after paying 148.00. This is a rip-off company. Calling the Attorney General office Monday. I will go to BIG LOTS instead of VALUE CITY in the future.
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Review
#830554 Review #830554 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Problems with payment

Acceptance Now - Property Rental Review from Hillsboro, Texas

1.0
Details
Payed 1050 dollars for a 850 dollar purchase with there 90 day same as cash. Would not ever do business with these crooks ever again
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3 comments
Anonymous
#1150285

This place is a joke I've been in contact every day explaining I'm doing my best to get my payment to them I've had some unexpected things happen that I wasn't financially prepaired for so my payment is going to be late I understand they have a job to do but when I tell you everyday I'm trying there no sense to call me 10 times a day and come to my house this is considered HARASSMENT

Anonymous
#1145065

Hi there, I work for Acceptance Now. We'd be happy to look into your payment history and address any concerns you may have about your account.

Please give our customer care team a call at 1-800-422-8186 as soon as you get a chance. Thanks and we look forward to speaking with you.

Anonymous
#1145300
@Anonymous

All full of ***!!! Complete scam artists!!

Total ripoffs and just bad people getting over on good people!

I have paid a 900.00 bill twice already and they still have me down as owing 679.00!!!! Only a couple of dollars go to the principle and that is not in the contract!!!!

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Review
#829897 Review #829897 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Problems with payment
1.0
Details
Im so pissed off with acceptance now i d not understand. What to. I have invested quit a bit of money in this furniture, that i have also had to have reparied sevarl times within six months of having it. I want outbof thud contract. . yours truly one pissed off...
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1 comment
Anonymous
#1144769

Hi there. I work with Acceptance Now and I'm sorry to hear you feel this way about your experience with us.

We'd be more than happy to speak with you directly about any outstanding questions or concerns you have, so give us a call at 1-800-422-8186 when you get a chance. Thank you.

Review
#829866 Review #829866 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Problems with payment
1.0
Details
The entire acceptance now program was offered as a payment option which I thought, why not. From the beginning the two women helping me seemed very nice and went over everything with me. I thou ghost town I was getting a good deal still and also being able to raise my...
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1 comment
Anonymous
#1144770

Hi there, I work with Acceptance Now. We always want to provide the absolute best customer service possible, so what you've described is definitely concerning!

We'd like to speak with you directly about what happened and see what we might be able to do to help, so please give us a call at 1-800-422-8186 when you get a chance. Thank you.

Review
#829828 Review #829828 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Poor customer service
1.0
Details
Acceptance Now Property Rental Review from Jacksonville, Florida
My husband and I purchased a couch and bunkbed from American signature furniture, at the time my husband had extremely good credit but was only offered acceptance now 120 days so we went ahead and used them knowing we would pay it off before the 120days. When I would...
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7 comments
Anonymous
#1384311

We have trird for two months to get a statement from these people. My husband had a stroke, and is waiting for his disability to kick in and when it does we want to pay them off.

The original bill was 3000.00 we have paid to this date 4800.00 and they state we still owe 700.00. This is a predatory lending company I think our next call will be to a lawyer.

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Review
#829609 Review #829609 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Cons
  • False reports
  • Pissed off lied to false information
Reason of review
Problems with payment
a family member used my info and got two couches.No payments were made so the company starts to call my phone talking very rude. I try to explain to them that I don't have their furniture telling them that if they look at the delivery papers nothing was even sent to my...
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1 comment
Anonymous
#1144562

Hello, I work for Acceptance Now. We're sorry to hear you're recent experience with us was not up to par.

We'd really like to speak with you further about any questions or concerns you have and see if there is anything we can do to turn your feelings around.

Please give our customer care team a call at 1-800-422-8186 whenever you get a chance. Thank you.

Review
#829361 Review #829361 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Problems with payment
Our first time trying the Acceptance Now program, but will definitely be the last. We signed the agreement an put our down payment down, we thought about the VERY high interest rate an decided against the over priced merchandise. It has been 4 weeks an still HAVE NOT...
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1 comment
Anonymous
#1144251

Hi, there. I work with Acceptance Now and I'm sorry to hear that you're feeling this way about your experience with us.

We would definitely like to speak with you directly to see what we might be able to do to help, so would you please give us a call at 1-800-422-8186 when you get a chance? Thank you.

Review
#828994 Review #828994 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Cons
  • Customer service refund process
Reason of review
Poor customer service
Loss
$326
Preferred solution
Full refund

Contact Acceptance Now Customer Service

Website:
www.acceptancenow.com
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Acceptance Now reviews
I contracted through RAC Acceptance at Bob's in Stoughton. I rented a dining table, coffee table, end tables, rug, and two reclining chairs. I returned the furniture because when I purchased it the salesperson told me the tables I bought were real wood. Months later...
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2 comments
Anonymous
#1309254

I I am rent a dining room table from Rent-A-Center from last year and I am still making payments can someone tell me if there is a class action suit that I can't get involved in because this is ridiculous I am paying $47 every two weeks and cannot finish pay for this table

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Review
#569341 Review #569341 is a subjective opinion of poster.
Service
Acceptance Now Property Rental
Reason of review
Not as described/ advertised
Tags
  • chargeoff