Jefferson City, Missouri
Not resolved

They steal money read your paper work I told them I didn't want the benefits plus but they put it in anyway saying that if you lose your job they pay your bill then I had a small fire and the company gave me the run arounds they say we can't contact the district manager for 24 hours that's b*ll *** but don't be late on a payment

Product or Service Mentioned: Acceptance Now Furniture Leasing.

Reason of review: Problems with payment.

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Hello I work for Acceptance Now, was any of your merchandise damage in the small fire? If so that's where your lost damage waiver kicks in. You can receive help.


We had the same problem we had the paperwork REFUSING the Benefits programs and we were still charged us for a whole year because we had signed up for automatic payments.

Then when we complained about the benefits they say "well you should of caught that" NO REFUND" We tried to make triple the payment so we can pay off early and they tell us that not allowed. We tried to pay 1000.00 to lower the months and they tell us thats NOT allowed. Our due date is the 15 and they start HARASSING us on the 14 literally at 630am, IT has been a nightmare NEVER AGAIN.

We went else where to buy our other products.


Hello, I work for Acceptance Now. We never want our customers to feel this way and would like to talk to you further about you concerns so we can see what we can do to address them.

Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thank you and we look forward to speaking with you.

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