2.0
Details
I purchased furniture from Rooms-to-Go on what I thought was a 90 days same as cash which is advertised. Signed with Acceptance Now and made the first two payments, everytime the payment was going up. On the paperwork it said that my 90 day option would be a certain...
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1 comment
Anonymous
#1496774

Nowhere in their paperwork does it say same as cash. If you look at the 90 day early payout page that you have to sign it clearly states 12% mark up plus sales tax.

Once you pass the 90 days the price goes up almost to cash price and there is no way to get the 90 price back. This is the price you pay for having no or bad credit.

ID
#1272673 Review #1272673 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Being lied to to entice me to make a purchase
Reason of review
Problems with payment
Loss
$1100
2.6
Details
BS! Stated they need set up a time to get furniture if continued being late. Remember, there is nothing they can do to get it back! Nothing! The phone calls are non stop. I finally had to threaten the local Charlotte store to stop calling...they took the advice and...
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ID
#1272071 Review #1272071 is a subjective opinion of poster.
Location
Pineville, North Carolina
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service

Acceptance Now - HORRIBLE!!!!!!!!!!

1.2
Details
I signed for a black futon , and two black that costed $649.94 I’ve paid $1,2XX almost $1,3XX. And they are telling me to pay a extra $600 or return my furniture! The assistant manager nor district manager is trying to solve anything ! The assistant manager tried helping a little however their is not much she can do because she has to go by what the district manager is telling her ! ... I am highly upset right now because they are telling me if I do not pay that amount it will damage my credit !
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ID
#1271515 Review #1271515 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
I ordered furniture through Acceptance Now - I originally planned to pay it off in three months but circumstances did not allow. When I went to pay it off - I had already made 10 payments so it would have been the 11th month. The Early Purchase Option Schedule clearly...
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ID
#1268459 Review #1268459 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment

Acceptance Now - Predators

1.2
Details
Do not buy anything through this company unless you want to pay 3 to 4 times what it actually cost. Unlike some of the employee comments I have seen that insist that every person that used this company cannot pay their bills or have/had bad credit, that was not the case for me. I could have paid in full the furniture that day but I simply wanted to make around 6 payments so that it would something added to my credit. I also feel like why spend a chunk of money on something if you have the option to split the cost into 3 or 4 payments. I did the same when buying patio furniture from Big Lots and they barely added $200 in interest. Stop defending these ridiculous contracts because it (well the customers it's ripping off) pays your bills but I guess you can't help yourself because *** defend their pimps too.
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2 comments
Anonymous
#1498219

You stated that the program was not as described? You also stated monetary loss was 3600?

Well you could not have paid off within the 3 to 4 payments because if you did you only would have paid a couple of hundred in interest 12% to be exact. Now on the other hand if you as the buyer chose to make every payment to end of lease then yes you would have paid almost triple the cost.

You would have been told this and the agreement tells you that at well. Please be honest with your reviews you chose when to pay off and now want to blame the company that helped you get the merchandise you wanted plain and simple.

Anonymous
#1496779

When you go to do an application with them and they explain the program, once they say Lease to own you should’ve known that meant rent to own. What happens when you rent something?

Over time you pay more than what it’s worth. Even if they didn’t tell you that you’d be paying more for your merchandise it clearly states it on your RENTAL agreement. If you would’ve read it you could’ve cancelled it before it was delivered and took another route to purchase your merchandise.

Don’t blame the company for knowing that there’s people stupid enough to use the program because they have no other option. Usually because these people have spent most of their life ruining their credit.

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ID
#1262058 Review #1262058 is a subjective opinion of poster.
Location
Forest Park, Georgia
Service
Acceptance Now Furniture Leasing
Cons
  • To be scammed price gouged insulted
  • Interest amount
Reason of review
Not as described/ advertised
Loss
$3600
Preferred solution
Full refund
4.3
Details
I've used acceptancenow 3xs through value city furniture. The process is very simple. Pay it off in 90 days ( not 91 or 95 lol ) and you pay zero interest. Pay it off after 90 days and your basically charged double ( depends on your contract terms. My was double) For...
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1 comment
Anonymous
#1492754

Exactly so they are still crooks

ID
#1260785 Review #1260785 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Bought me a set off sofas according its like buying cash its a huge lie,I've been paying for two years and months and my payment won't go down the employees are no help at all there training sucks say one thing and another I make my payment every month and on time and...
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2 comments
Anonymous
#1484827

Hello,I just read your comment and wanted to explain that since you have past your ninety days it is in your best interest not to make larger payment. You need to continue making your regular payment until you have the full amount to pay off in full, the reason is because all your doing is paying your interest in advance that is why your not seeing your balance go down.

Just ask what your payoff amount is and once you can pay that just pay off. The sooner you payoff the less interest you will pay

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ID
#1258453 Review #1258453 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment

Acceptance Now - They say 90 days same as cash!not true!

I have done 90 days same as cash and they lie saying u can do 90 days same as cash!how is paying over 300 extra dollars then what I would of Had to pay the day I got the furniture 90 days same as cash!total scam
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1 comment
Anonymous
#1483344

It’s not 90 days SAC , it’s a 90 day OPTION ! You pay your processing fee upfront and the only thing extra you’re paying is insurance and tax ONLY INCLUDED IN YOUR MONTHLY PAYMENT.

So if you do not make a monthly payment and just pay it out the only thing extra you paid is $40 for a processing fee. And the account is still reported to your credit

ID
#1255997 Review #1255997 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
The total payment on a $529 piece of furniture ends up costing $1042.85 BEFORE TAXES. That's with on-time payments. I wish I read the fine print better, because I never would have purchased anything from this awful awful service, or any of it's affiliated retailers....
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ID
#1255839 Review #1255839 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Pricing method
  • Shady business practice
  • Price will be double of the original
Reason of review
Pricing issue
Loss
$500
Preferred solution
Implement on the website the ENTIRE PAYMENT PLAN, including PAST AND FUTURE payments.
1.0
Details
I have set up auto payment more then once for the furniture I bought for my kids during Christmas time. The first payment we made in the store. The next payment never came out. Then I received a nasty phone call from a very unprofessional girl on the phone saying they...
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ID
#1254954 Review #1254954 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Preferred solution
Price reduction
1.0
Details
DO NOT GO THROUGH ACCEPTANCE NOW FOR YOUR FURNITURE LEASING NEEDS! I only wanted to use the service to build my credit, and they didn't even report to the bureaus monthly. I still have no information on payments since January 2018 and its now May 2018 and I have paid...
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1 comment
Anonymous
#1480714

I am having the same problem with them through AshleyFurniture.Aceeptance Now is a rip off.

ID
#1247904 Review #1247904 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Loss
$600
Preferred solution
Price reduction
1.0
Details
I bought furniture in 2016 for about $2000. I have been paying over $200 a month since December of 2016. When I called to find out how much it would cost to get out of the contract they told me $1700 dollars. How are these people in business or is it just because of...
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2 comments
Anonymous
#1478956

This company lead people to think that they offer term loans with benefit program that includes a unemployment policy. But this is a scam.

The benefit program is just a document stating that for $26 you get a glorified shopper . WHO CARES what they sale at discounted price? SPecially can not conceive the idea that anyone will knowingly agree to pay a hefty monthly fee. IN fact , never even received a notice of any special offer.

Nor never agreed to be interested in such a scam. BEWARE people in Puerto RIco.

Do not do business with Rent a Center or Acceptance Now. There are hundred of small stores that will offer the same thing or better and much better financing terms.

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ID
#1245941 Review #1245941 is a subjective opinion of poster.
Location
Woburn, Massachusetts
Service
Acceptance Now Furniture Leasing
Cons
  • Fraudulent
  • Over paying
  • Customer service or staff
Reason of review
harassment
Loss
$4000
Preferred solution
Price reduction

Acceptance Now - 90 day same as cash!!!!

2.3
Details
Ooh man.. Here we go.. I purchased a sectional a year ago- i didnt have all the money so i went through acceptance now. I really only needed it for two weeks but the rep said i couldnt do it like tht an had to pay monthly payments. Cool whatever. So ive paid every bill on time for a year! I thought abt it yesterday and said to myself this sec has to be paid off. I called and a new rep explained the whole 90 day same as cash which has raised my purchase from 1072 to 3000 something! I am going to see if i can return it! For all you out there no that you can pay early but it cnt be any more or less than the agreed monthly payment- they will tell you no, but a rep who said she quitting told me thts what i should of did to avoid any extra fees. I will NEVER FINANCE FURNITURE AGAIN- Dave Ramsey could not of been more right.. Financing furniture is not smart. Adults act like little toddlers when they see something they want (that we have to have it now atitude) save money an pay cash- dnt get yourself in this bull..
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ID
#1241395 Review #1241395 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
First off, let me say that this was my first experience leasing furniture. I had purchased furniture before (paid in full with cash), but never leased. I decided to lease my furniture only to improve my credit. With that being said, I had lots of question and did not...
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ID
#1233809 Review #1233809 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Impatient
  • Degrading
  • Foul mouth discrimination
Cons
  • Everthing bad
  • Agent
  • Exceptionally high lease fees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Acceptance Now - They didnt explain that to me

I went this year to pay my account off I had a bedroom set and it cost 2000 I paid that and now they say I need to pay and additional 2000 I told them to pick it up they said they dont pick up furniture no more i was pissed of because i am a single parent and cant afford to pay for college and continue to pay them i am going to get with a group of customers that had the same problem so that we can fill a suite i am reading more and more bad reviews about acceptance this place and i made my mind up i am going to get a law suit with them.
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8 comments
Anonymous
#1481688

Let’s grt a lawsuit on them filed this should be illegal practiced

Anonymous
#1469100

HelloWhen you opened your account did they explain to you your options of paying account off? I see this complaint over and over again.

Did you read your contract prior to signing? You have three options to pay your account off the cheapest is to pay off within the first 90 days your looking at a straight 12% interest. Second option pay off anytime before lease ends without a penalty or most expensive make every payment to end of lease. These choices are up to you the consumer we always explain the quicker you can pay this off the better it is for you.

There is no scam you are given options This is a business that takes alot of risk helping people obtain ownership of something they normally couldn't get through credit I can't stress enough read everything you are signing and make the correct financial decision for you as the consumer. There are alot of peopke that can and have benefited from this business so it's frustrating to read bad reviews when it's not accurate

Anonymous
#1469189
@PissedConsumer1469100

It’s a scam. You’re going to say that..

you’re an employee.. goodbye.

Anonymous
#1476326
@PissedConsumer1469189

Think what you will, it's the truth and you know it. That's why you can't point out anything I said that was inaccurate. You as the consumer made a poor decision and want to blame it on someone else plan and simple.Please tell me where's the scam?

Anonymous
#1480354
@PissedConsumer1476326

My husband and I paid off 2400 worth of merchandise within the 90 day period. Were told it was going to help his credit, but it dropped 80 points instead.

The only thing that changed was paying off this account. How do you explain that one?

Anonymous
#1468331

They're a RIP OFF. 90% of what you pay goes to fees last 10% to what you owe. Its criminal what they are doing.

Anonymous
#1476330
@PissedConsumer1468331

Again your information is Not accurate I have outlined your options above. You choose how much your going to spend not us.

Anonymous
#1580315
@PissedConsumer1468331

Exactly! Thank you!

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ID
#1233716 Review #1233716 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund