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My experience with Acceptance Now has been horrible. The customer service is horrible.

The associate screwed up on my application after taking 2 hours to process , no one is ever available to assist, and to add insult to injury I was asked to come back in to redo the application and I had to wait 30 minutes before I could get help. This third party finance company gives the furniture company a bad name.

People makes mistakes, but the way you conduct business and service customers makes all the difference. Walmart bad customer service doesn't even compare to this of a place and that's rare.

Reason of review: Poor customer service.

Store Location: Lansing, Michigan

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