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My son is currently battling a brain tumor and has been hospitalized. I called acceptance now to delay my payment for a couple of more weeks.

I was told the district manager would call me within 24 hours, as of now I am still waiting almost 96 hours later. I also see that my balance has not changed for over a year. Seems very odd that I have been paying for well over a year and my balance has not changed.

Where do I go to get help? Customer care isn't helping.

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Poor customer service.

Acceptance Now Pros: Furniture.

Acceptance Now Cons: Poor communication, Amount of money i have been spending, Differents balances given by associate.

Location: Hagerstown, Maryland

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Hello, I work for Acceptance Now. We'd really like to help you get in touch with the correct people so we can do our best to address your concerns. Please give us a call at 1-800-422-8186.

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