My son is currently battling a brain tumor and has been hospitalized. I called acceptance now to delay my payment for a couple of more weeks.
I was told the district manager would call me within 24 hours, as of now I am still waiting almost 96 hours later. I also see that my balance has not changed for over a year. Seems very odd that I have been paying for well over a year and my balance has not changed.
Where do I go to get help? Customer care isn't helping.
Product or Service Mentioned: Acceptance Now Customer Care.
Reason of review: Poor customer service.
Acceptance Now Pros: Furniture.
Acceptance Now Cons: Poor communication, Amount of money i have been spending, Differents balances given by associate.
Location: Hagerstown, Maryland