Product: Acceptance Now Customer Care Clear all filters (160 of 160 reviews match)
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I had got accepted for $1,400 in credit at Value City Furniture in Mentor Ohio I had to give Acceptance Now $265 for a sectional that I have purchased from a furniture store Value City Furniture I gave them $265 cash I changed my mind before the delivery date November...
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1.0
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Acceptance Now Customer Care
#1147561
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In September my Fiance made a cash payment of $235 on a living roomnsuit we had gotten from R2G.Well in October when Latoya had left a voicemail, which I still have, mind you she called before my due date wanting to know if I would like to make a payment, only because...
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Anonymous
Anonymous

This will come as quote a surprise...when you pay on time, their bill collectors don't call you or try to chase you down by calling your references. Isn't that amazing??? If...

1.3
Product
Acceptance Now Customer Care
#1137207
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Absolutely the worst experience of my life.Horrible communication on their end. 3 different times we have set up a date for them to come and pick up a W/D that we have been purchasing. Events happened and we have no longer been able to continue payments. They refused...
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1.0
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Acceptance Now Customer Care
#1136939
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Acceptance Now - This is the worst company I’ve ever dealt with. No compassi.

#1161297
1.0
Details
They r very disrespectful and unprofessional. They don’t explain the terms correctly when signing the contact. This is a spam for poor people who can’t get credit.
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Acceptance Now - Customer Service in Stockbridge

#1140011
1.1
Details
Never had A Experience Too Be Talk Too Like I Am UnHuman And They Wanted Me To Pay 400 in Cash 607.00 Product, I Stated What The Credit For, If I Had 400.00 , I Wouldn’t Need The Credit
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Acceptance Now - Told it was 90 days same as cash

#1130578
5.0
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I’m totally disappointed with this company! Have tried to get a copy of my contract with no success. Supposedly I was to receive my contract via email which never happened. I have tried to resolve the issue with the general manager who stated he would call back that never happened. I too want to be a part of the class action suit.
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Acceptance Now - Very Bad Company to deal with

#1091230
They don't tell you everything they are very rush to make you sign papers when you call them they are very rude no customer service at all the district Manager is never available to speak to the customer the associated are very nasty un profesional I will never do business again with this company there are very shady
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I went into the store 9 days and informed the representative that the threading in my love seat was unraveling.She assured me that a technician would call the following Monday. He didn't call until Tuesday. We confirmed for last Thursday that he would arrive at...
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1.8
Product
Acceptance Now Customer Care
#1134723
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So after paying a hefty monthly fee every month for about 8 months which included insurance, I lost my job and filed a claim for unemployment.Acceptance Now(Ashley furniture) claimed that they would pay my bill for 4 months as long as I submit receipts or statements...
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Anonymous
Alba

Maybe BBB is worthless but media is not. Im going to involve the media on this. They should not be tricking people and stealing their money.

Anonymous
Anonymous

Go ahead file your "major report" with the WORTHLESS BBB! The BBB is NOT part of ANY government body. The BBB has NO POWER to force any business to do anything. The ONLY pu...

1.9
Product
Acceptance Now Customer Care
#1129855
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An old friend used me as a reference and has since stopped making payments to acceptance now. I have not talked to this person in a year and get phone calls multiple times a day from multiple phone numbers ..some blocked calls as well. They have been calling me for...
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Anonymous
Bumping

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1.0
Product
Acceptance Now Customer Care
#1118658
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When the store finally did open I went in to make my payment and the rep for Acceptance Now wasn't even in the store. I asked a rep that worked for the furniture store if they could help me she said no and sent me to another location. (Ashley's Furniture). I went to...
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Acceptance Now Customer Care
#1107754
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I signed up and was told 90 days same as cash and I ask that question at least 10 times to be sure.go to sign the contract and notice it is not what they said. The rep said it must be a computer issue so he asks his supervisor who said contact corporate. Well 15 phone...
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1.3
Robinson Township, Pennsylvania
Product
Acceptance Now Customer Care
I didn't like
  • Told me one thing and then tried t get me to sign for another
#1105284
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I am neither a customer of Acceptance Now or any of the merchants associated with this business. However I get texts from them about payments being due. THEY apparently have made a mistake gathering information on their actual customer. Either he gave them my number or...
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Acceptance Now Customer Care
#1100189
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For one they don't give you receipts which I find confusing and annoying because then they can just charge you whatever they want and you can't prove them wrong.Getting through on the phone can be a nightmare. Then every time I call I get different prices that are...
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Acceptance Now Customer Care
#1095189
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