Product: Acceptance Now Customer Care Clear all filters (154 of 154 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
So after paying a hefty monthly fee every month for about 8 months which included insurance, I lost my job and filed a claim for unemployment.Acceptance Now(Ashley furniture) claimed that they would pay my bill for 4 months as long as I submit receipts or statements...
Read more
Anonymous
Anonymous

Go ahead file your "major report" with the WORTHLESS BBB! The BBB is NOT part of ANY government body. The BBB has NO POWER to force any business to do anything. The ONLY pu...

1.9
Product
Acceptance Now Customer Care
#1129855
Reply to reviews
An old friend used me as a reference and has since stopped making payments to acceptance now. I have not talked to this person in a year and get phone calls multiple times a day from multiple phone numbers ..some blocked calls as well. They have been calling me for...
Read more
Anonymous
Bumping

Bump

1.0
Product
Acceptance Now Customer Care
#1118658
Reply to reviews
When the store finally did open I went in to make my payment and the rep for Acceptance Now wasn't even in the store. I asked a rep that worked for the furniture store if they could help me she said no and sent me to another location. (Ashley's Furniture). I went to...
Read more
Product
Acceptance Now Customer Care
#1107754
Reply to reviews

Acceptance Now - Told it was 90 days same as cash

#1130578
5.0
Details
I’m totally disappointed with this company! Have tried to get a copy of my contract with no success. Supposedly I was to receive my contract via email which never happened. I have tried to resolve the issue with the general manager who stated he would call back that never happened. I too want to be a part of the class action suit.
Comment
Show
Customer service
Staff
Website

Acceptance Now - Very Bad Company to deal with

#1091230
They don't tell you everything they are very rush to make you sign papers when you call them they are very rude no customer service at all the district Manager is never available to speak to the customer the associated are very nasty un profesional I will never do business again with this company there are very shady
Comment
Show

Acceptance Now - Staff rude

#1051085
2.0
Details
If payments get behind they are very rude and pushy. Not understanding or helpful at all. Being threaten to be sent to a lawyer even if I make payment. They want a certain amount regardless if you are able to pay it or not.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money

Acceptance Now Customer Care Review

#1038419
1.1
Details
Staff is rude, terrible customer service and I will never use again...nor would i recommend them to anyone. Whatever it is you are looking to purchase it isn't worth this! Run!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I signed up and was told 90 days same as cash and I ask that question at least 10 times to be sure.go to sign the contract and notice it is not what they said. The rep said it must be a computer issue so he asks his supervisor who said contact corporate. Well 15 phone...
Read more
1.3
Acceptance Now Robinson Township, Pennsylvania
Product
Acceptance Now Customer Care
I didn't like
  • Told me one thing and then tried t get me to sign for another
#1105284
Reply to reviews
I am neither a customer of Acceptance Now or any of the merchants associated with this business. However I get texts from them about payments being due. THEY apparently have made a mistake gathering information on their actual customer. Either he gave them my number or...
Read more
Product
Acceptance Now Customer Care
#1100189
Reply to reviews
For one they don't give you receipts which I find confusing and annoying because then they can just charge you whatever they want and you can't prove them wrong.Getting through on the phone can be a nightmare. Then every time I call I get different prices that are...
Read more
Product
Acceptance Now Customer Care
#1095189
Reply to reviews
Acceptance now is a fraudulent business! They have NO integrity and are very rude! My husband and I was under the impression we paid cash for a tv stand and would lease a sectional couch...going through the paperwork I noticed they had us leasing both the tv stand and...
Read more
1.0
Product
Acceptance Now Customer Care
#1092904
Reply to reviews
Acceptance Now - This place is a joke
Acceptance Now - This place is a joke
Acceptance Now - This place is a joke
This is my yard before and after these people have came.Twice this has happened. Not to mention giving my lawn person my info and why they was here im waiting on a call back from a regional manager because the district manager obviously isn't doing her job and the...
Read more
Anonymous
Brian

Seriously? This is your big beef? Wow. take a pill

1.0
Product
Acceptance Now Customer Care
#1091258
Reply to reviews
Acceptance Now offers no assistance or help on questions you may have regarding your account. I will never purchase furniture from The Value City in Richmond VA where they use Acceptance Now. Any merchant that chooses a company of this nature to deal with their...
Read more
Anonymous
Anonymous

What kind of "help" do you need???? Let me guess...you want to skip payments or play the "change the due date" game. If you don't want to deal with bill collectors, then pay...

Product
Acceptance Now Customer Care
I didn't like
  • Incompetent sales representative
  • Predatory lending practices
  • Different explanations from different employees
#1088753
Reply to reviews
Every time I call it's somebody who answers with an attitude they either don't know what they're doing don't know how to handle it and give you attitude the whole time I would never recommend this company for furniture Rooms To Go needs to find a different source of...
Read more
Anonymous
Anonymous

yes seriously the most unprofessional ppl ever

Product
Acceptance Now Customer Care
#1087962
Reply to reviews