Product: Acceptance Now Customer Care Clear all filters (0 of 186 reviews match)
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I got two text messages, saying that i had a refund check from my payoff of my account. I called and know one seems to know any.I went to value city to inquire about it,got no help. Left word for manager to call,she never returned my call, I would like to know what...
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4.5
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Acceptance Now Customer Care
#1247238
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they have an unacceptable costumer service, they talk to customers in a despotic way, they do not care if this person has any situation, they have no way to convince, they do not have strategies for the client to feel comfortable,I had problems in January with a...
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Anonymous
jennifer

I love acceptance now!! I am building my credit and loving my merchandise!!Thank you acceptance now!

1.0
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Acceptance Now Customer Care
#1240945
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Not only I was told a lie I am asking for acceptance now to come pick up the furniture and refund me all of my monies I have paid thus far. The unfortunate was I did not know about the rip off being done by many consumers as myself.The result I would like is for the...
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Anonymous
Present employee

HelloI don't understand your poor review when you opened your account wasn't it explained to you what you were paying for? We always breakdown the down payment for you and it ...

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Acceptance Now Customer Care
#1239953
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Acceptance Now - Deceived customer

I was lied to regarding the sales process. Was not told about the leasing fees if not paid off in 90 days. The saleswoman said to make payments for at least 90 days and that the longer I made payments the better, when all it did was cost me more money in fees.
1.0
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Acceptance Now Customer Care
#1228705
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Little did I know, when I went to get furniture from Ashley's Furniture in Prattville, AL, I didn't know that this was a leasing company - I honestly thought this was a legit financing company. All I wanted was new furniture because my mom was ill and so many people...
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1.3
Product
Acceptance Now Customer Care
I didn't like
  • Quality of furniture and constant harassing calls
#1228061
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Contacted today to advise I was out of town for the holiday and was letting know payment would be made on 13th... after receiving message from my reference that they are driving her CRAZY!!! Asked not to contact my references any further he advised me that if they...
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3.7
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Acceptance Now Customer Care
#1227035
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Acceptance Now - Unprofessional Scammers

Lynn and Casey are by far the worst "professionals" Ive every dealt with. All Casey cared about was getting me signed up to pay double the amount in the end. Just spoke to Lynn and she had the audacity to hang up on me. The only reason I signed up for this crap was to help my credit but I'm buying out because I refuse to deal with unprofessional "professionals".
1.0
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Acceptance Now Customer Care
#1224412
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Acceptance Now - Very rude with no people skills

When I talk to them they are rude especially the female...yes I owe them money but I do not like or refuse to be treated in the way that they are treating me to have horrible people skills...today was called early And they woke me up I am facing too serious surgeries back and knee I don’t need the aggravation
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Acceptance Now Customer Care
#1223243
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I financed a bedroom set at Rooms To Go through Acceptance Now. The main issue is that the person who signed me up, signed me up for extra insurances without knowledge nor my permission. And later on that day I am emailed documents that I never read but apparently I...
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Anonymous
Anonymous

same thing happened here.

1.3
Product
Acceptance Now Customer Care
I didn't like
  • Misleading information
  • Illegal activity
#1221300
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I ordered some furniture when it came in it was cheap but I had already paid $254 I have asked to get a refund since I no longer want to buy furniture from Ashley Furniture acceptance now has said they were refund my money it has been two weeks and I still have not...
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1.0
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Acceptance Now Customer Care
#1220140
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