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1.0

Horrendous experience!!!! After faithfully paying for a new washer for many months, I wound up having to go over my contract time.

Every time I make a payment the payoff balance NEVER goes down!!! They claim it is interest or something else!!! They have sent a person 4+ times to my house to "get the washer". I only owe $297.

The extended warranty alone was $595. The washer is more than paid for after a year of payments @ $110.00.

Highway Robbery!!! Do Not Deal with them!!!

Reason of review: Problems with payment.

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Guest

Hi there, I work for Acceptance Now. We'd definitely like to speak with you further so that we can help clear this up.

Please feel free to reach out to our team at 1-80*-***-**** so that we can look into this further. Thank you.

Jezelle Xyj
reply icon Replying to comment of Guest-1289376

I will be calling tomorrow. Hopefully I can get one reasonable figure for a payoff and resolve this issue.

Last time I called 6 -8 weeks ago the payoff was 229.00. The balance at that time was 239? Ish, I made a 110.00 payment and was told the payoff was then 229.00. I was stunned that only 10.00 after a year went towards the principal.

That is crazy!!! Hopefully an exorbitant amount has not been tacked on in interest!!!

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