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Acceptance Now - Appliance Leasing Review

2.5
Details
This company is NOT forthcoming with all their charges (when asked about them). My total owed was $2223.46. I made a payment of $289.91. When I asked the staff member how much was going towards interest, her numbers totaled less than $40. When I asked for all the numbers, (after getting conflicting answers from her) it came up $111.58 a staggering (38.5%) going towards interest and only $178.33 (61.5%) of the $289.91 towards paying the cost of the appliances. I make every payment on time but, has there to be more conventional ways to improve my credit score. I promise that this company will be paid in full ($2,045+) before the next payment is due on the 15th. I'm actually planning to pay before this month is out. They would've been paid already, if I didn't break 6 months ago.
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1 comment
Anonymous
#1257737

Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them.

Please give our customer care team a call at 1-800-422-8186. Thank you.

Review
#974658 Review #974658 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Reason of review
Pricing issue
2.8
Details
Just called RAC in stock bridge ga.What a bizarre experience. Spoke to 2 salespeople and a supervisor. My only question was how much of my payment goes towards my balance each month. They were 0/3 answering. Kept refering me to my original EPO, which was expired. It...
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1 comment
Anonymous
#1163272

Hello, I work for Acceptance Now, Our customer service team would be happy to discuss your account and any payment options you may have. Please give them a call at 1-800-422-8186 whenever you get a chance. Thank you.

Review
#851618 Review #851618 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Pros
  • No i dislike their business
Reason of review
Problems with payment
2.8
Details
The Acceptance Now rep lied to and deceived me. I was told that I had a credit account, not rent to own. I have been paying an extra $14 per month for what, I have no idea. When I inquired about this I received "everyone pays it" as an explanation. I was not told that...
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5 comments
Lilianna
#1684277

Thought I was financing furniture. Paid on it for 19 months.

Original amount was 2800. Paid over 3000 to them and they say I owe them over 3000 still. Told them to come get the furniture several times. Last from managers office call and offered a early pay out.

Paid agreed amount and 2 weeks later got served with a summons for over $5500 dollars.

They are predatory and will lie and mislead . DO NOT DO BUSINESS WITH THIS COMPANY!!

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Review
#842583 Review #842583 is a subjective opinion of poster.
Service
Acceptance Now Appliance Leasing
Reason of review
Not as described/ advertised

Contact Acceptance Now Customer Service

Website:
www.acceptancenow.com
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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