Product: Acceptance Now Account Clear all filters (72 of 72 reviews match)
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Woke up this morning with a second charge this month of 192.94.Being that I have to log on to my account and put in all my information to charge me I would really love to know how the *** you took another payment unauthorized from me? I'm beyond pissed who do you think...
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offconsumerpissed
offconsumerpissed

Few things are as eyeroll-inducing as people whining about "unauthorized charges." No. You gave them your bank information. If they thought a payment was due, they took it. Wh...

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Acceptance Now Account
I didn't like
  • Everthing bad
#1071411
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To sum it up in short, between payments and interest, i paid for my dining set more than twice.The longer version. Was verbally told that interest was 12%, come to find out while filing paperwork they write 28% in agreement. I said i wouldnt agree to the terms, the rep...
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Anonymous
Acceptance Now Is Fruad

Make a report against them with the Better Business Bureau. There has to be something we can do besides make complaints on this forum.

Anonymous
Anonymous

Hello, I work with Acceptance Now. We certainly hate to hear about your experience, and we'd be more than happy to chat with you to see if we can help clear things up. Wheneve...

Product
Acceptance Now Account
#1049706
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I purchased a brand new sectional living room furniture at Regency Furniture Store in Brandywine, Maryland August 2016 however, the sectional had a issue with the spring lifting in the chase.After sending the furniture back multiple times to Regency for repairing,...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything...

1.1
Product
Acceptance Now Account
#1046281
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Acceptance Now - Harassment

#1106605
THEY REFUSE TO SEND ME A COPY OF MY ACCOUNT DETAILS. CONSTANTLY CALLING IS HARASSMENT AND WILL NOT SEND ME DETAILS OF MY ACCOUNT IN WRITING. ONLINE ACCESS ALSO DOES NOT INCLUDE DETAILS OF ACCOUNT, NO BALANCE OR ANYTHING. {{REDACTED}}
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Acceptance Now - The worst!!!

#1060981
1.0
Details
You can't log on to pay because it's so difficult!!!! I f'n regret doing business w/this company... save yourself time and head aches..,RUN
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Acceptance Now - Website not working

#1055169
3.1
Details
The website will not let me log in to check my info. I type in the right info but it glitches and makes me re-type it. I would love for this problem to be fixed already. Its been months now that this has been happening.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Acceptance Now Account Review

#536486
I had rented a living room and bedroom set and after a yr of paying 380$ a month my account balance went down 1,000$ are you kidding me? So I told them to come pick it up which they did 3 weeks later now they are trying to sue me for 3xs the worth of the furniture! Never rent from them again!!!
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Company started paid my account off by accident, went in there to make a payment and she thought I was paying my account off.In turn, a whole new account was created and it shows that I just started an account of which none of my 6 or 7 payment that were made are not...
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Anonymous
Anonymous

Hi, I work for Acceptance Now. This certainly sounds frustrating and we'd like to look into this and see if there's anything we can do to help. Whenever you have time, please ...

Product
Acceptance Now Account
#1017853
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My contract ended in July but here it is Feb.and I was informed that we owed payments thru April. In Nov. the computer at the store said the balance was 368 but today Feb 15 Im being informed that we owe over 500!!! Why is it that when I make a payment sour balance...
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We'd like to look into this and see if we can help make this better. Would you please give our customer service team a call at 1-800-422-8186...

1.0
Product
Acceptance Now Account
I didn't like
  • Being taken for a fool
#1008671
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I have made numerous attempts to pay off my account but the clerk keeps giving me the payoff amount that is a little less than what the stuff costs....WHAT HAPPENED TO ALL THE MONEY I PAID INTO THIS? I advised her the amount she gave cannot be correct and I had spoken...
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Anonymous
Anonymous

Yes!!! This is by far the worst company. They are committing Freud. They never give a copy of your bil print out of payments. Charged Texas taxes at the Mississippi office. I...

Anonymous
Anonymous

I couldnt my Log in to go threw. So I'm gonna say that this company is a rip off. I thought loan sharking was a crime. I guess if u pay taxes its ok. They are charging about 3...

Product
Acceptance Now Account
I didn't like
  • Pissed off lied to false information
#878912
Reply to reviews
Opening this account, no sign indicated it was a rent to own company.I thought this was a loan company with odd procedures. I was applying for 90 days same as cash loan. I declined any of your other offers for this rent to own merchandise. I chose to make the payments...
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We're sorry to hear you feel this way about your experience. We always want our customers to receive the best service possible so if there...

3.0
Product
Acceptance Now Account
I didn't like
  • Not explaining their charges
#865222
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Horrible company! Do not rent from them. My account was closed in January when i returened the furniture. Its now April, they are still reporting that the account is open and now past due.
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Anonymous
Anonymous

Hello, I work for Acceptance Now. We would be more than happy to look into your account and discuss your payment concerns with you. Would you mind giving our Customer Care tea...

1.0
Product
Acceptance Now Account
#821872
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Resolved

I AM SICK OF ACCEPTANCE NOW! ITS LIKE I'M NEVER GOING TO PAY THIS FURNITURE SET OFF! I'M THINKING ABOUT GIVING THIS FURNITURE BACK BECAUSE MY BALANCE CONTINUES TO FLUCTUATE AND MY LEASE PAYMENTS ARE EXTREMELY HIGH!THEY LIE TO YOU AND MAKE ALL KIND OF EXCUSES.I'M JUST...
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Anonymous
Anonymous

I dont think any funiture had any "lifetime guarantees " if there are..someone please tell me because id like to look into it

TIWANAF
TIWANAF

I really was misled by this company. I had no idea that,this was rent to own furniture. I have invested so much money into this furniture and it is not worth the money, I have...

1.3
Product
Acceptance Now Account
I didn't like
  • Lies told to me
#821343
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This place is so unjust. I bought some furniture for my brother on the 90 day program. I called in o make a payment early and the company would not accept it. About 2 weeks later I missed the payment day by 2 days and you guessed it forfeit on the 90 day!!! What a...
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Anonymous
jAMES marti

THIS IS A BIG SCAM, THEY CALL IT A LEASE , WHEN ITS REALLY A PURCHASE, CHARGING MINORITIES LOAN SHARKING INTEREST RATES...MARYLAND ATTORNEY GENERAL NEEDS TO SUT THEM DOWN. , A...

Anonymous
Anonymous

Hello, I work for Acceptance Now. We're sorry to hear that you're having some trouble with your payments. Would you mind giving our customer service team a call at 1-800-422-8...

1.0
Product
Acceptance Now Account
I didn't like
  • Contract loopholes
#820608
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