Acceptance Now
Reviews and Complaints
Sold my car prior to deadline date.
My car was repossessed by RAC in October because I was two months behind in my payments. I have been out of work for 3 years and receiving no unemployment.
Since May I was caring for my sister who was suffering from terminal cancer. At the time of the repossession and immediately thereafter, my sister was literally dying. She passed away two weeks after the repossession. I immediately contacted an attorney and determined I would file a Ch.
13 in order to redeem my car. I called RAC and advised them within 2 days that I was filing Ch. 13. They told me to call back with a case number after I had filed.
I have letters received from RAC indicating that the deadline for redeeming my car was 12/10/12 - - next Wednesday! Yesterday, 12/5/12, I called RAC Bankruptcy Center and advised that I would be filing that day. My attorney filed the documents and faxed a letter indicating I had filed and providing the case number by 3:00 p.m. He then talked to someone at RAC Bankruptcy who advised the sale would be stopped and the location of my car.
Today we learned that my car has been sold at auction. It was sold some time yesterday. I might add that my car is in excellent condition, low mileage, a very sharp car. If my car cannot be retrieved, which my attorney doubts it can, I will sue RAC for damages and will demand the value of my car, plus punitive damages.
They are in breach and violated federal and state laws. This is causing me a great deal of emotional stress on top of the enormous grief I am experiencing because of the death of my sister. I know they don't care if my whole family died. In the end, it is business.
I might add, because of my poor credit history, my loan was at 14% simple interest. ***, but I didn't even realize it was simple interest until months later. I have paid for that car a couple of times over and now this happens.
I am beyond sick and outraged.
No satisfaction
RAC does it again.
Avoid RAC like the plague
UNACCEPTABLE RAC ACCEPTANCE
Picked up there furniture when only 20 days behind
RAC inside the furniture stores, my contract clearly states 60 days past due than they will come get their furniture. I was only 20 days past the due date; I explained to them I had lost my job and that I would pay both payments on Dec.31st; but instead of trying to work with me about anything they get pissed off cause I stopped answer the phone when they was calling me 20 times a day and I was telling them the same thing so I didnt see the point of answering the phone anymore.
When you purchase the furniture and sign all the paperwork you get a benefit thing that says your payments are covered if you lose you job; but they didnt care about discussing that.
It was poor service from the first day and I will never purchase anything through them. God forbid if they happen to lose their job and only get behind on bills by a few weeks.
RAC ACCEPTANCE CORP PREDATORY LENDING PRACTICES
RAC Acceptance-Unprofessional & Unqualified
UPDATE: I spoke with the region\'s DM and after I vented all of this information, she responded saying that the previous Manager who changed the contracts was no longer with the company, (sound familiar?), and that all she was concerned with was \"where was my March...
Attempted to setup auto pay on the Epay site, but contract # was not accepted. Contacted Kimberly @ store and she claims the DM re-wrote the initial contract due to error on her part and deleted the original one that I signed. Note: This was on February 1, and I was just informed that there was a new contract # on Wed, 04/26. I have not signed anything to date.
Kimberly offered to "come by my house with the new agreement for me to sign". I think not!!! I was in the hospital for 10 days following knee replacement and they were aware, yet they called all of my references, multiple times daily.. For what?
Because my March payment was not accepted because it was a certified check from Chase Bank. Get this-They don't accept certified funds.
Well, last night I simply paid the balance in full. We'll see what they call about now??
Derrick Avant sex offender
I recently went into the RAC Acceptance kiosk in Cleos furniture in Hot Springs Arkansas and happened upon Derrick Avant. He sexually assaulted my niece when she was locked up in the local jail.
What kind of people do they hire? He took her out of her cell, handcuffed her and put her in a broom closet. he returned and told her if she wanted extra food, she should be quite. Mr avant then began to *** on my niece.
Whay *** they have working for them. How does a company like RAC miss hiring a registered sex offender like this??
RAC Acceptance Liverpool NY
Fee for using credit/debit over the phone
RAC Acceptance lied to me about thier program
I went into Rooms to Go in Ft. Myers Fl ,was set up with RAC Acceptance, when doing the contracts they have a program called Benefits Plus, which says it is optional, I was told I had to take it to get approved, it was more money per month I told him I did not want it again,he explained that it went along with thier contract I had no choice, later after reading all of the paperwork that I signed I went back telling him to take it off, he said we would have to cancel the agreement. I already had my furniture and did not want to give it back, so I felt I had no choice.
Delivered damaged furniture
RAC Acceptance lied to me about thier program
RAC ACCEPTANCE IS RACIST!!
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FYI: "REGIONAL ACCEPTANCE" does car loans etc. RAC Acceptance is a different company and they generally deal in furniture and household items.
I have been working for RAC acceptance for about 3 months now and we do furniture and electronics...No cars.. sorry buddy called you out on that one.
RAC ACCEPTANCE, NOR RENT A CENTER EVEN HANDLES ANYTHING TO DO WITH AUTOMOTIVES. LOL I COULD TELL THIS WAS A BULL *** STORY WITH A 10 SECOND GOOGLE SEARCH. *** OFF LOSER AND GO DIE WITH YOUR SISTER OF CANCER.