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When I leased my furniture a few months ago, I had no idea I would be dealing with the worst customer service and unprofessional individuals. Acceptance Now offers no assistance or help on questions you may have regarding your account. I will never purchase furniture...
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I didn't like
  • Different explanations from different employees
  • Not being able to pay off early to avoid paying original amount
  • Lied to me about returning the product
#1088753
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Every time I call it's somebody who answers with an attitude they either don't know what they're doing don't know how to handle it and give you attitude the whole time I would never recommend this company for furniture Rooms To Go needs to find a different source of...
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Anonymous
Anonymous

yes seriously the most unprofessional ppl ever

#1087962
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Bought furniture from Rooms to Go. Had furniture in law a way, had paid over half of a $3,500. bill,asked to finance balance, was sent to Acceptance Now. Unfortunately I didn't read fine print & it was not explained to me this was a rent to own deal.realized I was...
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1.0
#1087852
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Acceptance Now - Predatory Lender

Acceptance Now
#1087051
2.2
Very decieving company, They teach there customer service people to lie. They dont want you to payoff your account in 120 days. If you do they will give you a negative mark on your credit report they lie about no money down then charge you very bad company stay away from them.
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Acceptance Now - Terrible finance company

Acceptance Now
#1083778
1.0
They rip you off,have some tools as workers and just a bunch of crooks who want your money!Not friendly at all and could careless about you or the stuff you buy.never go threw there company cause you will be ripped off.and michaels furniture is a joke too.the place can rot in *** as far as im concerned
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Acceptance Now - Deceitful!!!!!!!

Acceptance Now
#1083305
1.0
I purchased a mattress, box spring and fire placed that total $2500. I look at my credit report and it showed I owe $8,000. Your company should be ashamed of yourself for taking advantage of people. I am going to an attorney
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Acceptance Now - Rip off disabled person

Acceptance Now
#1082780
1.0
I purchased a 700.00 bedroom set for my granddaughter 2 years ago making monthly payments of at least 200.00everytime I ask how much to pay it off they insist I have to Ale another payment before they will allow me to pay it off!!! It's been at 400.00 balance owed for a year now!!! I have MS and they totally take advantage of the weak!! Something has to be done!!!
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I been goung through this company and was told if i did not pay furniture off then i would pay a finance charge. So upon call lady told me ok so you owed 800 yoyr finance charge would be added but you will never pay over the 1200. Ok so i started paying and just...
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Anonymous
Anonymous

yep If you want to keep your sanity and not be scammed, don't go through this company!

1.3
Springdale, Ohio
#1087463
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I ordered my furniture in early May didn't get my furniture unit the end of June my ordered total was 1,100 dollars when I called to make my final payment for the 90 days I was told that I could not pay my final balance of the furniture because I missed the 90 day mark...
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Anonymous
Anonymous

yes I had a similar issue! they are unprofessional, detective crooks! I will never use this company ever again in my life, and I advise people to steer clear of them as well!

tisa1615
tisa1615

right why would I pay for an item I did not have in my house I was told my payment started in may before I received my furniture when I called to pay off my bill for my 90 day...

2.5
I didn't like
  • Managers never call back
  • Corporate not returning my call as promised
  • Lies told to me
#1086272
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I called to make my July payment, and was told that my 120 Day option will be expiring on 8/4/17. How could that be if I received my merchandise on April 15th. That's not 120 days. I called Acceptance Now and asked how could my 120 Day option expire on 8/4/17. The...
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2.4
#1085004
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I WOULD LIKE TO KNOW HOW YOUR PAYMENT POLICY WORKS AND HOW MANY DAYS YOU CAN BE LATE BEFORE YOU COME AND GET STUFF. ME AND MY HUSBAND SPLIT OUR MONTH PAYMENT IN HALF AND WE ARE NOT EVEN 30 DAYS LATE OR ANTHING LIKE THAT AND THEY ARE CALLING MY JOB THREATEN TO COME GET...
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2.3
I didn't like
  • Customer service or staff
#1084495
Reply to reviews
This company will lie and drag you along as long as they can to make an extra buck. I was told when I started the agreement this was a rental agreement. That is how they portrayed it all along. I called to return the furniture (which I have paid on timely for several...
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Anonymous
Anonymous

It's not the employees fault. There is a change in company policies that recently happened. Their hands are tied when it comes to picking up merchandise. Acceptance Now is wor...

1.0
#1083100
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The customer service with this company is an absolute joke. Some of the rudest people I have spoken with. They tell you they can't do anything but last time I checked computers don't control us we control them. I don't even want to get into how they screwed me over....
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#1082648
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I applied for the 90day same as cash for an $800 bed. All paperwork stated 17months with a credit balance of $2200. When I questioned it, I was told that it was on there in case I didn't pay it off in 90 days. OK I get it however, not one piece of paper said the...
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1.2
I didn't like
  • Every thing
#1082200
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