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1.5 Based on 567 reviews
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  • Customers like
    • No i dislike their business 5
    • Selection 3
    • Too much stress 3
  • Customers don't like
    • Terrible customer service 33
    • Being lied to 32
    • Exceptionally high lease fees 23

I was told certain things that weren't true by numerous employees. I was scammed in by one of these employees so I called the main office and even those individuals were clueless. I tried my best to work out the issue to be told that I signed and I have to follow there contract when there own employees didn't even do. I tried a second time to contact the main offices for no one to call back. This organization is a joke and anyone working with... Read more

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I applied for a job with acceptance now and I never received a call or anything, & I've got more than 10yrs. Cust. Serv. exp. I just don't understand WHY.

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Horrible! I have some furniture and have been paying for 2 years and the balance is still the same. I paid about 4,000 already for some furniture that's only worth 1,500! I will never do buisness again with them, I wish someone would of warn me! Read more

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DO NOT DO BUSINESS WITH ACCEPTANCE NOW!!!!! HORRIBLE CUSTOMER SERVICE and UNPROFESSIONAL!!!!!! THEIR EMPLOYEES ARE UNEDUCATED AND LACK CUSTOMER SERVICE SKILLS. ESPECIALLY THEIR TRI-COUNTY LOCATION. THEY DO NOT KNOW HOW TO RESOLVE AN ISSUE APPROPRIATELY. THE INFORMATION THEY PROVIDE TO THEIR CUSTOMERS WITH FALSE INFORMATION. THEY DO NOT HONOR INFORMATION COMMUNICATED TO THEIR CUSTOMER'S. IF YOU EVER THINK ABOUT DOING ANYTHING WITH THEM RUN RUN... Read more

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I have paid on time since first receiving my product. I had an unforeseen situation occur and missed on payment and they call like crazy and had nerve to send someone to my home not even being a month behind!!! This is beyond ridiculous. If they are so worried about people not paying them then why even have this kind of program. What difference does it make if I pay late when they are tagging on a late fee regardless. I should have use... Read more

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Yes they dont contact you on a matter unless you late with a,payment i will never deal with company agin

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Acceptance now is great for people who are trying to rebuild credit, I went through the company and went a little past the 90 days cash price (not same as cash). I paid over the amount but my credit increased so it's well worth it in the long run. You only receive calls when you don't pay your bill or don't keep communication with the company. I've been late a few times but I've always called or answered when they called the day after the due... Read more

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I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 I went and put $338 down. Left after it was scheduled for delivery on Friday. I missed 2 calls from them on (Friday)today the day of delivery because I was at work so I called them back an hour later and BARBARA and Gordina say that they verified my employment history and tells me that was fine but my 3 references have... Read more

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Acceptance Now Mattress Review from Fort Lauderdale, Florida
1 of 3

I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 I went and put $338 down. Left after it was scheduled for delivery on Friday. I missed 2 calls from them on (Friday)today the day of delivery because I was at work so I called them back an hour later and BARBARA and Gordina say that they verified my employment history and tells me that was fine but my 3 references have... Read more

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I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 I went and finance a bed at rooms to go in the sawgrass Mall on Sunday. I was told I was approved through acceptance for $1400 and put $338 down. Left had it scheduled for delivery on Friday. I missed 2 calls from them on (Friday)today the day of delivery because I was at work so I called them back an hour later and... Read more

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