I signed up and was told 90 days same as cash and I ask that question at least 10 times to be sure. go to sign the contract and notice it is not what they said. The rep said it must be a computer issue so he asks his supervisor who said contact corporate. Well 15 phone...Read more
Robinson Township, Pennsylvania
They never explained that all the money and down payments you make will be completely gone after the 90 days. They never explained that after 90 days you will pay more than what your furniture is worth. Each payment made every month only 8 or 10 dollars went towards...Read more
WE were missing informed they didn't ask me to sign the paper of they agreement, i made a buy on Bernies and phylls i tried to pay the full amount before the date they didn't accept payment, so they wait to be over the 90 days lease to accept payment so they could...Read more
I didn't like
- Worse customer service ever
Acceptance Now - I'm being scam
My furnisher was a total of 1,800. I paid $350 to start. I been paying for a year now $185 that is a total of 2,200 something and they are telling me I still owe 25 more months. This company rips people off and makes a *** of a lot in interest. Oh and their excuses oh God I don't recommend at all.
Acceptance Now - They are thieves
I tried to pay off or schedule pick up either just wanted be done with them. They say we dont have payoff over the soneone will call to talk to you about in mean time i have to stay current.
Acceptance Now - Customer service SUCKS!!!
The customer service,well store manager, in the Augusta GA rooms to go store is RUDE DISRESPECTFUL AND INCONSIDERATE AS ***!!! HER AND HER STAFF NEED TO BRUSH UP ON CUSTOMER SERVICE SKILLS!!
Acceptance Now - Terriable
They are rude, disrespectful, when u say you only get paid on the first of the month, their voice changes and so does their attitude . I guess they this think you are a low person , well there is a number of reason why people only get paid on the 1st of every month. Myself I am disabled do to someone texting and driving. Acceptance now is disable by ignorance . I would never use them again
I am neither a customer of Acceptance Now or any of the merchants associated with this business. However I get texts from them about payments being due. THEY apparently have made a mistake gathering information on their actual customer. Either he gave them my number or...Read more
I HAD THE WORSE EXPERIENCE WITH VALUE CITY AND ACCEPTANCE NOW. I WOULDN'T RECOMMEND THESE COMPANIES TO ANYONE. THE COMMUNICATION IS REALLY BAD, AND ALL THEY DO IS PASS THE BLAME ON EACH OTHER. I CANCELLED MY DELIVERY, AND PAID WITH CASH ,AND IT'S BEEN TWO WEEKS AND...Read more
I didn't like
- Deceptive practices
- How transaction process
The website is substandard, customer service is sub par it's like dealing it's worse that dealing with Rent a Center, I wanted to set up bi-monthly payments instead of monthly, the rep gladly accepted my money, I show up again to finish the payment, I was charged for...Read more
They are not a scam. Read your contract. So i was online shopping at Value City Furniture, and it had 2 options 1 was to apply for a Value City cc and there was Acceptance Now 90 same as cash but you have to go in the store. So i applied and was approved with a $3000...Read more
Horrible service. I tried to pay more money than I owed every month. They said no I can only pay the months payment. Who says no to more money???? I thought they were dumb a*****. But they do that so they can scam you and get the interest out of you. I'm paying over...Read more
Their interest rates are insane, and they make it sound like "if you pay it off in 3 months, they don't make any money off you." It's a lie. Avoid at all costs! They tried to charge me $5,500 for an $1,100 set of couches. Don't do it! The couches could have been paid...Read more
Please do not use this company! They are scam artist hidden in sheep clothing. On my contract I have 3 different due dates and when i paid on my due never being late always on the 1st as I was told. They tried to charge me 2200 dollars for a sofa bed. It took me 3 days...Read more
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