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  • Customers like
    • Awful 3
    • Delivery crew 3
    • Rooms to go salesperson 3
  • Customers don't like
    • Terrible customer service 32
    • Being lied to 29
    • Exceptionally high lease fees 22

Life happens and I couldn't pay off my balance for my bedroom set within the first 3 months. I didn't mind making the payments and after close to 2 years... What would have initially just been a $1300 set became $2300 towards "interest fees" and $1600 left for the pay off balance. I figured I would incur the $5 late payment fee and wait to pay off my balance once I receive my income tax refund... Read more

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Acceptance now is a major scam . I got my furniture almost 2 years ago from Ashley furniture and I'm still making payments . Basically, every time I make a payment online 60% of the payment goes to them . I bought my furniture for 2100 and have actually paid 3800. How ridiculous is this . Why would Ashley Furniture even have this type of offer . It's not fair . Worst off , the sales person don't... Read more

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Horrible , rip off, just throw your money out the window. Should be illegal for this company to operate. Bail bondsman run a more legit business. Add comment

I was told you reported to credit bureaus every month here I'm going on my third month and it's been reported once I have paid but it wasn't even the full amount I paid! WTH Add comment

The program gives you 3 months at no interest of the product; I brought a $799 laptop @ $122 a month. I successfully paid it down to $433; at this point they gave me an option to pay it completely off or tax the interest. Granted, I had no idea of the interest because it isn't a set percent of the device but it hiked my system back almost $200+ due to the past interest. I am not to happy but I am... Read more

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I would strongly recommend that you do not use this company. If you have any other way of buying use it. Make sure you read over everything twice and triple check what you are signing they will slip papers in to sign that you are not aware of. When you catch the mistakes it is to late because they have your signature on the paper. Their customer service reps are rude and they also charge you for... Read more

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I got a lease on a bedroom set for2400 I've already paid 3500 in interest cause this is a lease and still owe 1900to pay the total off this is insanity how is it even legal to charge some body this much the lady said its to help build credit I'm thinking how is this helping by paying this much very rude customer service representative and totally misleading on the contract never again will I... Read more

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I purchased a washer and dryer through Sears Outlet , and got it financed with 0 percent interest through Acceptance Now. I did not have any problems and would recommend acceptance now to anyone wanting to finance furniture or a major appliance purchase. Excellent customer service. Read more

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The customer service is so awful i had to ask for one young lady do not call me because she is very rude.i explained this to her suoervisor he said this is how they are trainned.after this furniture is paid off never again i dont think it worth the time and they lie so much Read more

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I got couches from ffo and they broke within 6months they never got fixed or replaced gonna call bbb worst experience ever had to return broken couches Read more

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