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  • Customers like
    • Unprofessional3
    • Delivery crew3
    • Rooms to go salesman2
  • Customers don't like
    • Terrible customer service30
    • Being lied to25
    • Exceptionally high lease fees20

  • 9 hours ago
  • Furniture and Decor
  • Pensacola, Florida
  • Furniture And Accesories
  • 1
  • 1
  • 27

We have been ducked. We purchased $3100 worth of furniture from Rooms to Go in Pensacola FL.. We had bought a lot of stud from them and they are good people. But AcceptanceNow is a predator to people trying to pay them off. According to the contract we are paying 300% interest on $3100 worth of goods. You figure that out we would pay over $9000 for $3000 worth of goods. We have paid a total in 15... Read more

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  • 1 day ago
  • Furniture and Decor
  • Philadelphia, Pennsylvania
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

I was lied to bye the manager of Ashleys furniture my friend purchased a sectional and was cleared to buy it the manager then advised me that i can put my name on the account and that will improve my credit score she also advised me that if my friend was not able to pay the furniture off i can remove my name off of the account all i had to do was call her and she will handle it.....well it was 3... Read more

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  • 1 day ago
  • Furniture and Decor
  • Waco, Texas
  • Sectional Couch With Recliner
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

WE BOUGHT FURNITURE FROM ASHLEYS FURNITURE USING THEM FOR FINANCING. I STARTED NOTICING THAT OUR BALANCE AFTER A YEAR HAD BARELY CHANGED. WHEN OUR RECLINER BROKE A FEW MONTHS AFTER WE GOT IT WE CALLED TO HAVE IT FIXED BUT THEY WOULD NEVER RETURN OUR CALLS YET HOUNDED US FOR PAYMENTS THE DAY THEY WERE DUE. IT WASN'T UNTIL WE FILED A COMPLAINT WITH BBB THAT THEY FIXED THE PROBLEM...NEARLY 6 MONTHS... Read more

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  • 2 days ago
  • Furniture and Decor
  • New York, New York
  • 1
  • 1
  • 43
  • REVIEW RATING 3/5

Exactly. I asked to speak to a manager and she said she want at liberty to talk over my contract with me. It's been almost a year. And they called my father , and have been nonstop harassment. I've paid on time and made few late payments. They refuse to talk about the contract and very disrespectful. I still owe the same amount of money since I started paying. On fact at least 1400 more than I... Read more

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  • 2 days ago
  • Furniture and Decor
  • Beverly Hills, California
  • Fraudulent Business Practices
  • 2
  • 2
  • 41
  • REVIEW RATING 4/5

This company should be closed down. I have had my items 2 years and still owe the same amount. The customer service is horrible. I was in a bad position of my life and went here. I will NEVER rent anything again. I have asked for a copy of my contract and has yet to receive it. Please don't waste your time and money with this company. They have started harassing me at my job and call my mom... Read more

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  • 2 days ago
  • Furniture and Decor
  • Chicago, Illinois
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

One day and was threatened they would pick up my TV.... i have had an account for 2 years.... and paid off other items too.... what a joke!! Read more

Was this review helpful? 1 0

  • 2 days ago
  • Furniture and Decor
  • Furniture
  • 1
  • 1
  • 23
  • REVIEW RATING 3/5

I was leasing to own a dining set and bedroom set for my daughter. The furniture kept showing up to my house damaged. It was replaced three times, and still damaged. They said they would schedule a pickup. I spoke with three different people who claimed they would schedule it, and it's been over two weeks and none of them have returned my call. They called looking for a payment and I haven't... Read more

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  • 2 days ago
  • Furniture and Decor
  • Annapolis, Maryland
  • 2
  • 2
  • 42
  • REVIEW RATING 4/5

They don't explain the terms clearly. I tried to pay more on some of my payments and they told me I couldn't. They have added an extra 300 over a one month time frame. I feel like I was lied to and taken advantage of. I bought my furniture at Regency furniture in Glen Burnie MD. Read more

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  • Sep 02
  • Furniture and Decor
  • Credit Payment
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

I have had an account for more than 2 years. I have emailed via the payment site, called, and even gone into the store to have them to remove the excess insurance that I did not need. They have been charging me this *** for the time I have had the account. I have had to go into the store on today 9/1/2015 to make a payment and the lady asked how much are you paying today. I said it should be... Read more

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  • Sep 01
  • Furniture and Decor
  • Goodyear, Arizona
  • 1
  • 1
  • 22
  • REVIEW RATING 3/5

These people hire kids with no training and have them handling customer accounts. They lie with everything they have, they will come to your house when your only a few days late. Do not use them if you can help it! Read more

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