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1.5 Based on 539 reviews
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  • Customers like
    • No i dislike their business 5
    • Selection 3
    • Too much stress 3
  • Customers don't like
    • Terrible customer service 33
    • Being lied to 31
    • Exceptionally high lease fees 23

Ashley no last name from the HH Gregg Phila location is the most disrespectful customer service rep I have ever encountered (although she calls herself a manager -which corporate could not verify). Her people skills are nonexistent & she needs to be trained on how to handle a management position. She is a liar & uniformed on proper protocol. She should be fired immediately. Read more

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My girlfriend and I don't have established credit so we wanted to use acceptance now to help pay for the tv she wanted to build our credit. $300 tv, no big deal right? Wrong. She called the representative and said we are going on vacation, can we pay 2 days after and pay a small late fee? She said no problem it's $8 a day. No big deal. Go to pay her last $72 of the $300, her remaining balance is $300! How can they screw people like this and get... Read more

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Stay far, far, far away from this comany interest fees to high an they lie to regarding payoff request i have reported them to the attorney general office..DO NOT PURCHASE from them

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I did not had any problem with Accepance Now until a ghetto no good rep name Kenya called my job looking for payment in which I told the General Manager when I will be making payment. After I told her the date and month I will be making payment, she had the nerve to call me the next day for payment!!! I only owe $500 out of thousands of dollars I have been paying.STAY AWAY from Raymour and Flanigan at Bay Plaza Mall they will robbed and harass... Read more

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Harassed me. Called my job one day after due date after I told them not to. Blew up my phone one day after due date when I told them the date I would pay from day one. Would show up at my door after 5 days after due date which was the day I originally told them to note as my pay day. (Which was the fifth of every month; not the first). Read more

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They are criminals. They misled me and make me sign a contract that end up costing me $1000 more than what i should pay for the item. I went over one month for the 90 days same as cash and it cost me 1000 more. Read more

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Made payments for 10 months $190 a month went in to pay off balance it was still the same as it was 10 months ago

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I too had problems with them, neither was i late and they do harass you. In fact they showed up at my door todaay with a truck. No where near a 30 day lat not even ten. Husband gave the phone to the guy and i stearnly told him that i was not late and to never show up at my house again. This over priced $$$. If it was not for the fact thai i have almost a year invested I'd let them come get this thing. I am also waiting on the general... Read more

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Acceptance Now inside Conns in South Austin, TX. Biggest nightmare of my life. Save yourself a lot of time and headache. Extremely rude, predatory company. You will be treated like a 2nd class citizen, charged more than double the value and all while dealing with the most ignorant employees and questionable business practices. District Manager, Carol Suda, is worthless, knows nothing about customer service, and apparently hates her life. If you... Read more

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This place is horrible! i know something shady is going on when I ask for monthly statements to be mailed to me showing my balance and credited payments and I receive NOTHING from them. Then they call 5-6 times a day on my payment due date to make sure I remember to make my payment. They don't stop there! On the same day, they call my reference and leave messages saying I've blocked them from calling me and they need to let me know that my... Read more

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